Arabic-speaking Luxury Travel & Lifestyle Concierge (Night)

Ten Lifestyle Group

Liverpool

Hybrid

GBP 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Competitive salary based on experience
Hybrid or remote working options
Paid time off including volunteering
Sabbatical after 5 years of service
Ten Loyalty Rewards program

Job summary

Ten Lifestyle Group is seeking an Arabic-speaking Dedicated Travel & Lifestyle Manager to join our Luxury Lifestyle Management team in the United Kingdom. The role covers overnight shifts (20:00–07:00 GMT) and involves end-to-end luxury travel arrangements, from restaurant or club bookings to yacht charters and visa handling.

You will advise premium clients in Arabic and English, craft tailor-made itineraries, manage all related admin, and highlight exclusive promotions.

Qualifications

  • Fluent in Arabic and English (written and spoken).
  • Tertiary qualification or equivalent training, ideally in tourism.
  • Several years in travel, tour operator, or luxury concierge/hospitality roles.
  • GDS knowledge (Amadeus) and strong destination knowledge.
  • Service‑oriented, able to work under pressure, flexible.

Responsibilities

  • Act as first point of contact for premium customers during overnight hours.
  • Advise customers via phone and email in Arabic and English.
  • Process end-to-end requests: travel arrangements, restaurant and club reservations, event tickets, spa bookings, yacht charters, transport, sightseeing, and related services.
  • Make reservations with restaurants, airlines, hotels, and DMO partners.
  • Prepare tailor-made travel offers and documents, itineraries, visa handling, and admin tasks.
  • Inform customers about exclusive promotions and events.

Skills

Arabic language
English language
Communication skills
Customer service
GDS knowledge

Education

Tourism qualification

Tools

Amadeus GDS

Job description

Ten Lifestyle Group is seeking an Arabic-speaking Dedicated Travel & Lifestyle Manager to join our Luxury Lifestyle Management team in the United Kingdom. The role covers overnight shifts (20:00–07:00 GMT) and involves end-to-end luxury travel arrangements, from restaurant or club bookings to yacht charters and visa handling.

You will advise premium clients in Arabic and English, craft tailor-made itineraries, manage all related admin, and highlight exclusive promotions.

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