Arabic-speaking International Patient Liaison

The Royal Marsden NHS Foundation Trust; United Kingdom; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust in the United Kingdom is seeking a proactive Arabic-speaking Coordinator for the International Centre to be the main point of contact for patients, clinical teams and families. You will manage daily lists, coordinate referrals, arrange CD requests and Histopathology communications, and ensure smooth patient pathways in a busy hospital environment.

You will work with multidisciplinary teams, demonstrate strong organisation, and uphold quality standards while

Qualifications

• Fluent in written and spoken Arabic.
• Educated to A-level or equivalent.
• Competent user of Microsoft Office.

Responsibilities

• Coordinate the International Centre Team and act as main contact for enquiries from patients, clinical teams, embassies and relatives.
• Prepare daily clinic lists and communicate with relevant teams.
• Filter and action morning and urgent lists from LOG Team.
• Place CD requests and Histopathology requests and ensure sign-offs are obtained.
• Prepare final medical folders and coordinate with couriers for collection.
• Connect patients with the Hospital Macmillan Hotline.
• Update patient and sponsor with prescribed information from Stoma department.

Skills

Fluent Arabic

Customer service

MS Office

Organisational skills

Communication skills

Education

A-level or equivalent

Tools

Microsoft Office

Job description

The Royal Marsden NHS Foundation Trust in the United Kingdom is seeking a proactive Arabic-speaking Coordinator for the International Centre to be the main point of contact for patients, clinical teams and families. You will manage daily lists, coordinate referrals, arrange CD requests and Histopathology communications, and ensure smooth patient pathways in a busy hospital environment.

You will work with multidisciplinary teams, demonstrate strong organisation, and uphold quality standards while