AR Analyst, Credit Control Administrator

convene; Greater London; Presencial; GBP 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

25 days annual leave

Bonus scheme

Cycle to Work

Descripción de la vacante

Convene Hospitality Group in London is seeking an organized AR Analyst, Credit Control Administrator to manage portal administration, PO tracking, payment processing and day‑to‑day credit control. You will secure POs before events, upload invoices to client portals, chase missing POs, and support urgent collections in a fast‑paced events environment.

The role requires 1–3 years in AR or related areas, experience with NetSuite and Excel, and strong attention to detail to meet event‑driven

Formación

• 1–3 years of experience in Accounts Receivable, Credit Control, or Sales Operations.
• Assertive communication style with strong attention to detail and urgency around event‑driven deadlines.
• Hands‑on experience with NetSuite and Microsoft Excel.

Responsabilidades

• Sync accounts, billing details, and contacts between systems.
• Verify and finalize MSAs, schedules, and enterprise credit terms for opportunities.
• Log billing queries and maintain records; support month‑end tasks.

Conocimientos

Accounts Receivable

Credit Control

Attention to detail

Urgency

Communication skills

Herramientas

NetSuite

Microsoft Excel

Descripción del empleo

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

AR Analyst, Credit Control Administrator | London

About Convene Hospitality Group

Convene Hospitality Group designs and operates experiential event venues, bringing premium meeting and event experiences to some of the world's leading organisations. Through a growing portfolio of brands including Convene, etc.venues and NeueHouse, we operate a network of nearly 40 venues and are the largest single provider of dedicated meeting and event spaces across the US and UK.

The UK is central to that story. From our Convene venues across the City of London to etc.venues in London and Manchester and with our new West End destination (Convene Rathbone), our UK footprint continues to grow and so does the pace of the events we deliver. Every conference, board meeting and live event our clients host relies on a finance team that keeps things moving behind the scenes.

About the Role

We are seeking an organised and proactive AR Analyst, Credit Control Administrator to support our UK market by managing portal administration, purchase order tracking, payment processing and day‑to‑day credit control. You'll sit at the point where finance meets live operations: securing POs before events go ahead, uploading invoices to client portals, and running urgent collections for upcoming events so our venue teams can focus on delivering exceptional experiences. It's a hands‑on role for someone who enjoys a fast‑moving environment and takes pride in getting the detail right.

What You'll Do

Transactional Processing & Admin Support

• Sync new accounts, billing details, and AP contacts between CRM systems and NetSuite
• Turn around closed‑won Enterprise/Credit Term opportunities, verifying alignment with complex Master Services Agreements (MSAs), custom schedules, and enterprise credit terms
• Log billing queries, maintain detailed records of customer communication, and support month‑end administrative tasks

Portal Management & Invoice Uploads

• Proactively chase and secure missing Purchase Orders (POs) from clients and sales teams to prevent billing delays
• Attach/add Purchase Orders (POs) to customer invoices immediately upon receipt and re‑issue updated invoices as needed
• Set up and maintain customer vendor portals (e.g., Coupa, Ariba, Taulia)
• Upload final invoices, credit notes, and supporting documentation directly to customer portals
• Process payment link requests from customers or sales teams to facilitate quick card payments
• Handle all customer billing address amendments and billing contact updates in NetSuite/CRM

Urgent Pre‑Event Collections & Credit Control

• Lead urgent chasing for upcoming events with unpaid deposits due that week to safeguard revenue prior to event execution
• Issue routine customer account statements
• Send Deposit Exception Report and Final Invoices Without Acknowledgment reporting
• Assist the Senior AR Analysts with routine administrative collection tasks and initial outreach, as required
• Log billing queries, maintain detailed records of customer communication, and support month‑end administrative tasks

Experience Required

• 1-3 years of experience in Accounts Receivable, Credit Control, or Sales Operations
• Assertive communication style with strong attention to detail and urgency around event‑driven deadlines.
• Hands‑on experience with NetSuite and Microsoft Excel.

We're Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:

*FOR FT UK:*

• Health & Wellness: Private medical insurance, subsidised fitness and eye care, plus well‑being and personal support programs. Because your well‑being matters, inside and outside of work.
• Time Off & Balance: 25 days annual leave, bank holidays, and company sick pay.
• Financial Benefits: Bonus scheme, interest‑free loans for rail travel or further education, and a Cycle to Work program. We invest in you so you can grow personally and professionally.
• Growth & Recognition: Career development opportunities and programs to celebrate your achievements.
• Community & Impact: Volunteer, donate, and make a real impact through your work.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) sh