Apprenticeship Skills Coach - Trainer (Level 3-5)Customer Service, Business Administration, Tea[...]

JR United Kingdom; Bournemouth; Remote; GBP 27,000 - 35,000; Full time

Job summary

JR United Kingdom is seeking a passionate Apprenticeship Skills Coach to empower professionals in Customer Service and Business Administration. This role involves remote coaching, providing tailored support, and ensuring successful outcomes for learners. If you're motivated by helping others achieve their potential, this could be the ideal opportunity for you.

Benefits

Flexible working arrangements

Culture of staff wellbeing and retention

Qualifications

• Vocational expertise in management and leadership.
• Good written and verbal communication skills.
• Self-motivated and team-oriented.

Responsibilities

• Deliver high-quality coaching and tailored support to learners.
• Track progress and ensure timely achievement for learners.
• Conduct learner visits and assessments as required.

Skills

Coaching

Communication

Time Management

Organised Approach

Numeracy Skills

Literacy Skills

Education

GCSE A-C or equivalent

Job description

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Apprenticeship Skills Coach - Trainer (Level 3-5) Customer Service, Business Administration, Team Leader / Associate Project Manager & Operations Manager, Bournemouth

Location: Fully Remote (UK-based)

Hours: Full-time or reduced hours available

• Flexible working arrangements

• Strong culture of staff wellbeing and retention

Are you passionate about empowering professionals through coaching and development?

Join a well-established training provider with a reputation for learner success and employee satisfaction. We are seeking a motivated Apprenticeship Skills Coach to deliver high-impact, learner-centred support for Level 3-5 Coaching Professional and leadership apprenticeship programmes.

We are an independent vocational education training provider looking for positive, dynamic people to join our expanding team, helping others progress through their apprenticeships. This is an exciting employment opportunity for candidates interested in delivering apprenticeships.

About the job

You will manage a remote caseload of learners, guiding them through their apprenticeship journey. Your focus will be on delivering high-quality coaching, tailored support, and regular progress tracking to ensure every learner reaches their full potential and successfully completes their programme.

Responsibilities include visiting learners in the workplace/remotely, training and assessing them to ensure successful apprenticeship outcomes in line with contractual requirements and targets.

Key Responsibilities

• Coach and mentor learners on Level 3-5 Coaching Professional and Leadership/Management standards.
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms.
• Prepare learners for End-Point Assessment (EPA) and ensure timely achievement.
• Track progress and implement interventions to maintain engagement.
• Coordinate with employers to align training with business needs and apprenticeship criteria.
• Maintain accurate records compliant with funding and Ofsted standards.
• Provide pastoral support and motivation to learners facing challenges.
• Stay current with industry trends to improve delivery and outcomes.
• Prepare, agree, and review assessment plans with each candidate.
• Create learner portfolios to meet standards and ensure timely submission.
• Conduct learner visits at least monthly, either face-to-face or remotely, to provide support.
• Perform employer visits for progress reviews.

Requirements for the successful Apprenticeship Trainer

What We’re Looking For

• Vocational expertise in management, leadership, and business, with a passion for coaching future leaders and supporting learners' careers.
• Own transport and ability to cover the South if required (remote delivery).
• Good written and verbal communication skills; ability to relate well to staff and learners of all abilities.
• Strong time management skills, including managing travel for visits.
• Ability and desire to deliver training sessions to groups and individuals on Apprenticeship standards, including Vocational Qualifications.
• Organised and methodical approach to work.
• Ability to work under pressure to meet deadlines.
• Self-motivated and team-oriented.
• Good literacy and numeracy skills (GCSE A-C or equivalent).
• TAQA or Assessors award (or willingness to work towards).
• NVQ/Apprenticeship L2 or L3 qualification (preferred but not essential).

Additional desirable experience

• Proven coaching or training experience in apprenticeship or education settings.
• Experience delivering Coaching Professional Level 3-5 and/or leadership/management programmes.
• Recognised assessor qualification (e.g., CAVA, TAQA, A1).