Apprenticeship Onboarding & Progress Specialist

Nottingham City Council; Glenfield; On-site; GBP 29,000 - 31,000; Full time

Job summary

Leicestershire County Council is seeking a Specialist Apprenticeship Support Officer to provide specialist onboarding, compliance and learner progress support across the Workforce Skills and Employment curriculum.

You will coordinate onboarding checks, monitor progress, identify risks to retention and achievement, and ensure timely interventions with apprentices, employers and colleagues. DBS check required.

Qualifications

• Level 2 English and mathematics, or equivalent, and confident digital skills, including use of Microsoft 365, SharePoint and management information systems.
• Experience of checking, maintaining and quality assuring learner records, evidence or documentation against funding, audit, contractual or regulatory requirements.
• Experience of administrative and compliance processes within education, training, adult learning, further education or apprenticeship provision.
• Ability to support apprenticeship application, onboarding or enrolment processes, including checking documentary evidence and following up missing information.
• Ability to use learner information, including initial assessment, skills scan or Personal Learning Record evidence, to identify learning, support, eligibility or compliance needs.
• Experience of conducting, recording and following up learner or apprentice progress reviews, including agreed actions, milestones and support needs. Strong organisation skills, with the ability to manage multiple cohorts, deadlines, compliance requirements and progress review timescales.
• Effective and tactful communication skills with learners, employers and colleagues, including where issues are sensitive or complex. Ability to travel to locations across Leicestershire and, where required, further afield to meet service need.

Responsibilities

• Coordinate compliant onboarding and initial assessment for apprentices.
• Monitor learner progress and maintain accurate records.
• Provide timely interventions and follow up with employers and learners.

Skills

Attention to detail

Organisation

Communication

Digital skills

Education

Level 2 English and mathematics

Tools

Microsoft 365

SharePoint

Management information systems

Job description

Leicestershire County Council is seeking a Specialist Apprenticeship Support Officer to provide specialist onboarding, compliance and learner progress support across the Workforce Skills and Employment curriculum.

You will coordinate onboarding checks, monitor progress, identify risks to retention and achievement, and ensure timely interventions with apprentices, employers and colleagues. DBS check required.