Apprenticeship and Employability Officer

UHCW; Coventry; Sur place; GBP 28 000 - 31 000; Plein temps

Résumé du poste

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Apprenticeship and Employability Officer to lead on apprenticeship, work experience and employability programmes. You will collaborate with schools, colleges and providers to build pathways into NHS careers and support apprentices throughout their journey.

The role involves coordinating events, developing partnerships, and delivering workshops to inspire diverse talent to consider NHS opportunities.

Qualifications

• Training/teaching qualification such as PTTLS / Cert Ed. Learning Development level 3 or willing to work towards
• Level 3 Business Administration or a Level 3 Health Related qualification
• Literacy and numeracy qualifications or GCSE pass grade A – C or 4 -9
• Evidence of continued professional development

Responsabilités

• Act as the first point of contact for enquiries; provide guidance on Apprenticeships, work experience, employability and learning activities
• Support widening participation by establishing Traineeship Programmes for the Trust
• Deliver support sessions/workshops on apprenticeship opportunities
• Maintain manual and electronic filing systems and databases per department policies
• Provide pastoral support to newly recruited apprentices and help with progression

Connaissances

Communication skills

Project management

Training delivery

Public speaking

Time management

Formation

PTTLS / Cert Ed training qualification

Level 3 Business Administration or Level 3 Health Related qualification

Literacy and numeracy qualifications (GCSE)

Continued professional development

Outils

Microsoft Office

Outlook

Word

Excel

Description du poste

Apprenticeship and Employability Officer

NHS AfC: Band 4

Main area Apprenticeship and Employability Officer Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 218-AC-B4-8370145

Site University Hospitals Coventry and Warwickshire Town Coventry Salary £28,392 - £31,157 per annum Salary period Yearly Closing 01/11/2026 23:59

Job overview

Are you passionate about creating opportunities, inspiring people, and helping individuals take their first steps into rewarding NHS careers?

We're looking for an enthusiastic, proactive and people-focused individual to join our Apprenticeship and Employability Team. This is an exciting opportunity to play a key role in delivering apprenticeship, work experience and employability programmes that help people from all backgrounds access careers within the NHS.

You will be at the heart of our Talent for Care agenda, supporting the development of future NHS talent through apprenticeships, work experience placements, employability programmes and community engagement initiatives.

Working close with managers, schools, colleges, training providers and community partners, you will help create pathways into employment, support apprentices throughout their journey and champion opportunities that enable people to "Get In, Get On and Get Further" within the NHS.

No two days are the same. One day you could be organising a careers event for local students, the next supporting apprentices through challenges, coordinating work experience placements, delivering workshops, or helping managers identify new apprenticeship opportunities across the Trust.

Please be advised that sponsorship is not eligible for this post.

Main duties of the job

Assist in delivering the Health Education England ‘Talent for Care’ strategy and supporting widening participation across the Trust, through leading the implementation of Apprenticeships, Work Experience and employability programmes.

Responsible for the coordination of own area of work i.e. work experience, apprenticeships or employability but support within other areas when needed.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

• Act as the first point of contact for dealing with enquiries; provide guidance with regards to Apprenticeships, work experience, employability, development opportunities and all other learning and development activities. Take action as necessary and liaise with colleagues where required. Dealing with non routine queries, problem solving and developing alternative solutions related to these topics.
• Support the Widening participation manager in establishing Traineeship Programmes to the Trust to promote the health service as a career option to young people, and providing a pipeline of apprentice recruits for employers.
• Deliver support sessions/workshops in relation to apprenticeships opportunities.
• Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
• Produce short reports and present recommendations and possible solutions
• Provide basic career advice on how to ‘get in’, and ‘get on’ and ‘get further’ into the NHS and describe the variety of career pathways to existing staff and members of the public.
• Support in maintaining partnerships with partner organisations i.e., Local School and Further Education Providers, and support creating an annual programme of opportunities to widen participation and provide a ‘taster’ for people into the NHS through employability programmes.
• Assist with developing and delivering a directory of methods for staff to improve their functional skills, including IT.
• Continuously review Standard Operating Procedures for their role and share as appropriate. Ensure the intranet is kept up to date for own area of work.
• Support the widening participation manager in recruiting Health Ambassadors to train and work in partnership to support events which inspire young people to consider employment opportunities at UHCW.
• Attend and advise at events, workshops, and training sessions as necessary to promote working in the NHS.
• Communicate and promote the Apprenticeship Strategy to UHCW staff and encourage staff to learn as they work
• To help maintain a relationship with Training providers for apprenticeship frameworks
• To be welcoming, positive and engaging; providing clear and concise advice to people who are looking into a career within the NHS
• Help to develop the expansion of apprenticeships across the Trust, raising the profile and promotion of apprenticeships.
• Assist in organising and delivering an annual programme of work experience and apprenticeship programmes.
• Assist in identifying new vacancies and persuade Trust managers to recruit an apprentice.
• Assist to make clear logical persuasive and considered arguments to a variety of audiences some of whom may be resistant to change
• Provide pastoral support to newly recruited apprentices from interview date and throughout their apprenticeships.
• Required to manage difficult conversations
• Support all apprentices to complete all statutory and mandatory Trust training including induction
• Ensure the quality of the apprenticeship provision in terms of success, retention and progression and the development and extension of apprenticeship programmes.
• Liaise and build relationships with apprenticeship providers.
• Conduct post-learning evaluation to understand successes and improvement.
• Collate information in preparation for an evaluation to be undertaken to establish the impact of the placement.
• To assist in facilitating employability programmes, including developing and delivering training.
• Assist the team to increase the number of internal employability placements as a recruitment tool for all staff vacancies.
• Evaluation of employability programmes
• Work with the widening participation manager and stakeholders to evaluate current offering and develop an offering which ensures work experience is fit for purpose
• Ensure a robust recruitment and induction process for work experience candidates
• Administer and coordinate work experience placements across the Trust, ensuring the quality of placements by conducting regular evaluation
• Coordinate and facilitate role specific taster days and taster weeks.

For further details of the role please see the attached job description.

Person specification

Qualifications

• Training/teaching qualification such as PTTLS / Cert Ed. Learning Development level 3 or willing to work towards
• Level 3 Business Administration or a Level 3 Health Related qualification
• Literacy and numeracy qualifications or GCSE pass grade A – C or 4 -9
• Evidence of continued professional development

Experience

• Experience in a similar role
• Experience of working in a customer facing role
• Experience of working within and administration role
• Experience of coordinating and facilitating meetings or events and providing training to groups of staff
• Experience of delivering training or public speaking
• Proven record of assisting with internal and external stakeholders, working across boundaries
• Experience or awareness of administration roles
• Experience of making clear, logical persuasive and considered arguments to a variety of audiences some of whom may be resistant to change
• Proven record of assisting in data analysis, report writing and presentation skills
• Previous employment in NHS organisation

Knowledge

• Knowledge of employability and work experience schemes
• Knowledge and understanding of current apprenticeships standards
• Thorough working knowledge of Microsoft Office packages, inc. Outlook, Word, Excel

Skills

• Ability to assist in persuading people of the advantages of the Apprenticeship programmes and form working relationships quickly.
• Professional, clear, and effective communication skills including ability to negotiate with others
• Project management skills e.g., planning, organising, reporting, and evaluating
• Ability to deliver a high quality training service, which covers a diverse range of subjects, to staff working primarily but not exclusively, with apprentices, work experience and employability candidates
• Time management skills to aid effective workload management
• Experience and full knowledge of employability, work experience programmes and local government schemes.
• Flexible and adaptable Innovative and creative
• Excellent organisational skills and able to prioritise workload
• Excellent presentation skills
• Able to use judgement and initiative to make sound decisions, provide information and support
• Work effectively and professionally as part of a team
• Able to travel to alternatives sites e.g. Hospital of St Cross, local schools and colleges.

Commitment to Trust Values and Behaviours

• Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace.
• For posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third‑party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre‑employment checks. You must successfully complete all pre‑employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Name Kirstie Elliott Job title Apprenticeship and Employability Manager Email address [e-mail]

Additional information

Claire Banks

Senior Appreticeship and Employability Officer

[e-mail]