Apprentice Service Technician

Hawco Group; Peterhead; On-site; Full time

Job summary

An established industry player is seeking passionate individuals for an exciting apprenticeship as a Technician. This role involves hands-on experience in vehicle maintenance and repair, with comprehensive training provided over three years. You will gain vital skills in diagnosing issues, servicing various vehicle systems, and ensuring customer satisfaction. The apprenticeship offers a supportive learning environment, with opportunities to achieve recognized qualifications in automotive service. Join a family-owned business with a rich history and a commitment to excellent service, and kickstart your career in the automotive industry.

Benefits

Generous Annual Leave

Competitive Salary upon Qualification

Extensive Brand Training

Great Learning and Career Opportunities

Discount on New and Used Cars

Discounted Servicing, Parts, and Accessories

Contributory Pension Scheme

Cycle to Work Scheme

Wellbeing Scheme

Qualifications

• Minimum Grade C in English, Maths, and a Science subject required.
• Ability to work as part of a team and deliver excellent customer service.

Responsibilities

• Identify problems using diagnostic equipment and test parts for functionality.
• Maintain a clean work environment and accurate paperwork for customer records.

Skills

Teamwork

Customer Service

Diagnostic Equipment Usage

Organizational Skills

Honesty and Diligence

Flexibility in Time-Keeping

UK Driving Licence

Education

Grade C in English

Grade C in Maths

Grade C in Science

Tools

Diagnostic Equipment

Job description

Apprentice Technician

As a Technician, you will be involved in all aspects of maintenance and repair, from routine servicing to the complete component overhaul of vehicle systems. The service provided by the workshop is a major factor considered by customers when they decide to replace their car; therefore, technicians are vital to customer care.

Working for Hawco Group, you will be part of one of the few remaining family-owned car retailers in the Highlands, which has over 70 years of experience delivering excellent service to motorists in the north of Scotland.

When you start your apprenticeship, you will be required to go on training on a one-week block release. Over the 3 years of the Service Technician Apprenticeship, you will be required to complete 16 weeks of training:

1. Year 1 – You will have 6 weeks of training
2. Year 2 – You will have 6 weeks of training
3. Year 3 – You will have 4 weeks of training

You will learn in a well-equipped environment and in customer interaction areas at the Volkswagen Group’s National Learning Centre in Milton Keynes, where an industry-standard learning environment has been created. A Vocational Learning Advisor will be your support and moderator during the Apprenticeship.

Job Responsibilities:

• Identify problems, often by using diagnostic equipment
• Test parts & systems to ensure they are working correctly
• Follow checklists to ensure all critical parts are examined
• Bumper to bumper overview, service and inspection
• Cooling and lubrication, air & exhaust systems
• Maintenance of electronic systems such as braking & suspension, as well as steering, wheels, and tyres
• Clutches, manual/auto gearboxes, drivelines
• Disassemble & reassemble parts
• Work with traditional, hybrid & electronic engines
• Maintain a clean & tidy work environment to ensure equipment longevity and workplace safety
• Maintain legible & accurate paperwork for the customer and for the centre’s records

Key Attributes and Skills:

• A minimum of Grade C in English, Maths, and a Science subject
• The ability to work as part of a team to deliver excellent customer service
• Demonstrates an honest and diligent approach to work
• Has a flexible approach to time-keeping when completing jobs in order to achieve customer satisfaction
• Systematic and organised
• A full or provisional UK Driving Licence

Qualifications to Achieve:

On completion of the Advanced Apprenticeship, you will receive the following qualifications:

• Level 3 Standard in Automotive Retail Motor Vehicle Service and Maintenance Technician Light Vehicle
• Level 3 Qualification in Automotive Refrigerant Handling
• Volkswagen Group specific Hybrid Electric Vehicle training
• Advanced Apprenticeship Completion Certificate
• Volkswagen Group Service Technician Accreditation

Our Offer to You:

• Generous Annual Leave
• Competitive Salary upon Qualification
• Extensive Brand Training
• Great learning and career opportunities
• Discount on new and used cars
• Discounted servicing, parts, and accessories
• Contributory Pension Scheme
• Cycle to Work Scheme
• Wellbeing Scheme

YouTube video:

• Volkswagen Group Apprenticeship Service Technician Video: Video Link
• VWG Graduation: Video Link
• VWG Apprentice Recruitment: Video Link

The National Minimum Wage (NMW) for Apprentices is £7.55 per hour as of April 2025. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices, the Apprentice National Minimum wage appropriate to their age applies. The Wage for Apprentices applies to both time spent on the job plus time spent training.

Due to the high number of applications currently being received, only shortlisted candidates will be contacted.

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