Apprentice Service Advisor

Steven Eagell Limited; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retailer is seeking an Apprentice Service Advisor in Colchester. This role offers full-time hours with training and opportunities for career progression. Ideal candidates will possess strong customer service skills and a willingness to learn.

Qualifications

• Ideally possess automotive experience.
• Commitment to customer satisfaction.

Responsibilities

• Provide excellent customer service as an Apprentice Service Advisor.
• Attend training at the Derby training centre.

Skills

Well organised

Ability to deal with different types of customers

Willingness to learn

Can do attitude

Education

GCSE A-C in Maths, English and ICT

Job description

Apprentice Service Advisor - Toyota Colchester Reference Number - 0123445567567

Working Hours Full Time

Salary £7.55 per hour

Closing Date 28/05/2025

We have a fantastic opportunity for a 2025 School leaver to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are expanding our business and offering an exciting opportunity to join the team as Apprentice Service Advisor at our Colchester branch. We will provide excellent training and genuine career progression opportunities in return.

As an Apprentice Service Advisor, you will ideally possess automotive experience and must be committed to achieving the highest levels of customer satisfaction, have excellent communications skills, be of a smart appearance and have the desire to deliver the highest quality customer care. Previous experience in a similar role would be an advantage.

You will be working full time, 9:00am-5:00pm . You will attend training at our state of the art training centre in Derby where a vehicle and accommodation will be provided.

A competent Service Advisor has many transferable skills throughout the retail motor industry. It is not uncommon for a Service Advisor to progress through the ranks to become a Parts Manager, After Sales Manager or Service Manager.

Skills and personal qualities:

• Well organised
• Ability to deal with different types of customers
• Willingness to learn
• A 'can do' attitude to overcome challenges

Qualifications:

• Ideally you will have GCSE A-C (or equivalent) in Maths, English and ICT although this is not mandatory.
• Further education following GCSE's is not necessary .

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At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may opt out at any time by emailing [e-mail] . If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.

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