Apprentice Sales Advisor - Uncapped Commission

EE; Scone; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Starting salary £22,527 rising to £26,

Uncapped commission

NVQ Level 2 in Customer Service

Discounts on EE products

Season Ticket Travel Loan

Online GP

Job summary

EE in the United Kingdom offers an apprenticeship starting 05.10.2026. You’ll begin full-time work, earn £22,527 rising to £26,738 after completion, plus uncapped commission, and gain an NVQ Level 2 in Customer Service. No prior experience is required—just a positive attitude and a desire to learn.

You’ll speak with customers over the phone, build relationships, and recommend EE products to meet their needs, while the program provides study days, coaching, and career development.

Qualifications

• No prior experience required; positive attitude and willingness to learn.
• You will complete an NVQ Level 2 in Customer Service during the apprenticeship (15 months).
• You’ll gain experience in advising and selling EE products and services.

Responsibilities

• Speak with customers over the phone, building relationships and recommending EE products.
• Engage with customers to understand needs and provide suitable solutions.
• Complete the 15-month NVQ Level 2 in Customer Service with study days and coaching.

Skills

Communication

Customer service

Phone skills

Relationship building

Education

NVQ Level 2 in Customer Service

Job description

Start Date

- 05.10.2026

Shift Pattern

- Full Time

Start your future with EE – Where your voice could be the start of something big

What’sin it for you:

• A great starting salary of £22,527rising to £26,738aftercompletion of the apprenticeship. Plus, anuncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship(15 months)
• Huge discounts off your Mobile and Broadband packages, starting at £10 a month
• Huge discounts off other tech such asSmartwatches, speakers, tv’s, gaming consoles and subscriptions
• Discountcodesto give out to friends and family
• Support to carve your own career path.We’repassionate about helping our people grow the careertheywant
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
• Online GP: Access to a private GP 24/7 for you and your immediate family

Whatyou’llbe doing:

At EE, we believe every customer interaction should be a positive experience.You’llspeak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs.You’lluse your energy and ambitiontothriveandmeetgoals,andgrow your skills along the way.From the latest mobile techandbroadband, andsmart home solutions, every conversation is a chance to make a real impact and grow your confidence.

As part of your apprenticeship,you’llcomplete a 15-month NVQ Level 2 in Customer Service.We’llsupport you every step of the way–including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Whychoose EE:

You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn.We’llgive you all the training you need andwe’repassionate about helping you kick start your career.

At EE,you’repart of something bigger.You’llmake friends, learn new skills, and build confidence every day.We’reproud to be inclusive and welcome people from all backgrounds – because everyone belongs here.