Apprentice Sales Advisor - Uncapped Commission

EE; Old Baldragon; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Discounts on EE mobile & broadband

Online GP 24/7

Season Ticket Travel Loan

Career development

Uncapped commission

Job summary

EE offers an exciting apprenticeship opportunity in customer service with a clear career path and real salary from the start. You will learn to consult customers by phone, recommend EE products, and grow your skills through a structured 15-month NVQ Level 2 programme.

The role pays a starting salary of £22,527, rising to £26,738 after NVQ completion, plus an uncapped commission scheme. Benefits include significant device discounts and access to healthcare and travel support.

Qualifications

• No experience required; training provided.
• NVQ Level 2 in Customer Service completed during apprenticeship.

Responsibilities

• Speak with customers over the phone to understand needs and advise on EE products and services.
• Engage with customers to build relationships and meet targets during the apprenticeship.

Skills

Customer service

Communication

Telephone skills

Education

NVQ Level 2 in Customer Service

Job description

Start Date - 12.10.2026

Shift Pattern - Full Time (37.5hours)

Start your future with EE - Where your voice could be the start of something big

What's in it for you:

• A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme.

• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)

• Huge discounts off your Mobile and Broadband packages, starting at £10 a month

• Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions

• Discount codes to give out to friends and family

• Support to carve your own career path. We're passionate about helping our people grow the career they want

• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front

• Online GP: Access to a private GP 24/7 for you and your immediate family

What you'll be doing:

At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.

As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE:

You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career.

At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.