Apprentice Sales Advisor - Start Customer Service Career

EE; Arbroath; On-site; GBP 22,527 - 26,738; Full time

Benefits offered by this job

Starting salary

Discounts on EE products

Career development

Season ticket loan

Online GP

Mobile/broadband discounts

NVQ 2 apprenticeship

Job summary

EE in the United Kingdom is offering an apprenticeship for Customer Service with a starting salary of £22,527, rising to £26,738 after completion. The role involves speaking with customers over the phone, building relationships, and recommending EE products and services to meet customer needs.

You’ll undertake a 15-month NVQ Level 2 in Customer Service as part of the program. You don’t need prior experience; just a great attitude, a friendly voice, and a willingness to learn.

Qualifications

• No prior experience required; great attitude and willingness to learn.
• NVQ Level 2 in Customer Service completed during the apprenticeship (15 months).
• Excellent phone manner and customer-facing communication skills.

Responsibilities

• Handle customer calls and build relationships to understand needs.
• Recommend EE products and services based on customer requirements.
• Participate in training to grow skills and confidence in role.

Skills

Customer service

Education

NVQ Level 2 in Customer Service

Job description

EE in the United Kingdom is offering an apprenticeship for Customer Service with a starting salary of £22,527, rising to £26,738 after completion. The role involves speaking with customers over the phone, building relationships, and recommending EE products and services to meet customer needs.

You’ll undertake a 15-month NVQ Level 2 in Customer Service as part of the program. You don’t need prior experience; just a great attitude, a friendly voice, and a willingness to learn.