Apprentice Sales/administrator in the Insurance Sector

XYZ Insurance Services Ltd; Canvey Island; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovativer Versicherungsmakler sucht nach einem engagierten Teammitglied, das bereit ist, in einem dynamischen Umfeld zu lernen und zu wachsen. In dieser Rolle sind Sie entscheidend für den Erfolg des Teams, indem Sie sicherstellen, dass die Büroabläufe reibungslos funktionieren und die Kunden stets zufrieden sind. Sie werden umfassend geschult und erhalten Unterstützung während Ihrer gesamten Reise im Unternehmen. Wenn Sie eine positive Einstellung haben und bereit sind, die notwendigen Fähigkeiten zu erlernen, um in der Versicherungsbranche erfolgreich zu sein, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Positive Einstellung und die Fähigkeit, Hilfe zu suchen, sind erforderlich.
• Vollständige Schulung wird bereitgestellt, um den Erfolg zu gewährleisten.

Responsibilities

• Sicherstellen, dass das Büro reibungslos läuft und die Kunden zufrieden sind.
• Bearbeitung von Kundenanfragen und Aufbau von Kundenbeziehungen.

Skills

Kundenservice

Verkaufskompetenz

Problem solving

Kritisches Denken

Education

Business Administrator Apprenticeship Standard Level 3

Level 2 Functional Skills in English and Mathematics

Tools

Datenbankmanagement

Job description

LAST IN THE ALPHABET. FIRST IN SERVICE! An innovative insurance broker, specialising in all types of insurance. With over 20 years’ experience in the insurance industry, XYZ Insurance specialise in providing insurance for those needing a policy tailored to their needs. Our focus is providing exceptional service and cover to those who carry passengers, parcels or drive vehicles for their own personal business. You may not immediately realise it but insuring those who drive for a living is often a difficult task. While you may be able to purchase basic motor insurance online, working with an independent agent like XYZ insurance is the best option if you need more specialised solutions. Here at XYZ Insurance we realise that speed and service are of the essence, as if your wheels aren’t turning… you’re not earning! XYZ Insurance has the knowledge and expertise to make sure you are covered in the event of any type of accident or incident. We are always here for you; whether you want to purchase a policy today or you are just asking questions, our team will make sure you get the service you need.

There is plenty of scope for development within the company and you will be given full training right from the beginning and supported throughout your journey with us.

Responsibilities:

• You will be an integral part of our team's success, ensuring that the office operates smoothly and that our clients are satisfied at all times.
• You'll handle incoming customer administrative and sales inquiries, build client relationships, identify sales prospects, and broaden your insurance knowledge.
• You will be given full training right from the beginning and supported throughout your journey with us.

If you’re determined to succeed, have a positive attitude and know when to ask for help, then we can train you in the knowledge needed to be a success!

Duties:

• Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures.
• Liaising with new/existing clients over the telephone, by email and by post.
• Updating the database and maintaining records.
• Running through new quotations.
• Chasing of all new business cases every week.
• Pursuing all current business inquiries on a weekly basis.
• Maintaining filing systems.
• Dealing with daily post.
• Renewing insurance policies.
• Admin related work.
• Making/receiving numerous telephone calls.
• Processing/attending to diaries.
• Problem solving and critical thinking.
• Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd.
• All training will be carried out within the workplace during working hours.
• Business Administrator Apprenticeship Standard Level 3.
• Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent).
• Full training will be given leading to a recognised Business Administrator Apprenticeship Standard.

Monday to Friday 09:00-17:00. 1-hour unpaid lunch.