Apprentice IT Communications Technician

Getting In Limited; Whitstable; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is offering an exciting opportunity for an Apprentice IT Communications Technician. You will work alongside experienced colleagues on various IT projects, gaining hands-on experience while developing essential skills in a supportive environment. This role involves troubleshooting IT issues, creating user accounts, and assisting in hardware setups. The apprenticeship is designed to help you achieve a Level 3 qualification while you learn and grow within the company. If you're eager to learn and ready to kickstart your career in IT, this is the perfect opportunity for you.

Qualifications

• Strong communication and teamwork skills are essential.
• Willingness to learn and adapt in a supportive environment.

Responsibilities

• Provide first-line support for IT hardware and connectivity issues.
• Document resolutions and assist in setting up new hardware.

Skills

Communication skills

Attention to detail

Customer care skills

Team working

Initiative

Willing to learn

Reliable

Education

Level 2 English

Level 2 Mathematics

Pearson Level 3 Information Communications Technician qualification

Job description

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Apply to: Apprentice IT Communications Technician

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Apprentice IT Communications Technician

Apply From: 21/03/2025

Learning Provider

Delivered by IPS INTERNATIONAL LIMITED

Employer

AMPHENOL LIMITED

Vacancy Description

You will have the opportunity to work alongside highly experienced colleagues on IT projects as well as be given encouragement to explore the areas of IT which interest you the most within a supportive environment.

Your tasks will include:

• Provide the first port of call for issues raised by users concerning IT hardware and connectivity – working with other team members as necessary to diagnose and resolve faults
• Create end user accounts in line with company policies and procedures
• Document all resolutions within helpdesk
• Document any revised or new procedures working with other team members
• Communicate all resolutions promptly and effectively, always providing a high level of customer service
• Assist the Security & Infrastructure lead in projects and new system setups
• Setting up new hardware e.g. Laptops and Desktop computers

Key Details

Vacancy Title

Apprentice IT Communications Technician

Employer Description

Amphenol LTD is a manufacturing site within the family of companies that forms the Amphenol Corporation, a global interconnect specialist generating in excess of $8 billion yearly revenue with over 74,000 employees. Employing around 260 people at the site in Whitstable, Kent, Amphenol LTD offers a full design and manufacturing service for a large range of connectors and interconnect solutions, including cable assembly, over-moulding and electronic packaging. In the age of globalisation, Amphenol LTD is proud to have retained full end-to-end manufacturing capability for its products in the UK, whilst having opened access to low cost manufacturing sites around the world to complement its offering to customers globally.

Vacancy Location

Thanet Way Whitstable CT5 3JF

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000309368

Key Dates

Apply From

21/03/2025

Closing Date For Applications

2025-04-06 23:59:59

Interview Begin From

Possible Start Date

2025-05-01 00:00:00

Training

Training to be Provided

• This training programme is completed via an Apprenticeship Standard at level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification
• Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment
• Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects

The Apprenticeship Standard has three pathways to choose from:

• Support Technician
• Network Technician
• Digital Communications Technician

Learning Provider

IPS INTERNATIONAL LIMITED

Skills Required

Communication skills, Attention to detail, Customer care skills, Team working, Initiative, Willing to learn, Reliable

Apply Now