Apprentice Customer Service Assistant

Best Apprenticeships; Cardiff; On-site; GBP 18,000 - 25,000; Full time

Job summary

Best Apprenticeships in Cardiff is seeking a proactive sales assistant to deliver first-class service at the counter. You will use product knowledge to answer enquiries, provide information, prepare quotes and help customers complete purchases while upholding our safety culture.

You’ll be a "People Person", able to chat with customers, multitask at pace, and quick to learn new skills. A "Can-Do" spirit and reliability to support a busy team are essential.

Qualifications

• Excellent customer service skills.
• Ability to multitask with attention to detail.
• Willingness to learn and adapt.

Responsibilities

• Assist customers at the counter with queries.
• Provide product information and quotes.
• Support a safe shopping environment.

Skills

People skills

Multitasking

Product knowledge

Job description

You’ll provide first-class sales service providing expert advice at the counter. Using knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchases whilst championing our non-negotiable safety culture.

• You’re a “People Person”:You’re happy to chat with customers and build the rapport that CCF is famous for.
• You’re Agile: You can multitask at pace without losing your attention to detail.
• You’re Eager to Learn: You’re quick to pick up new skills.
• You’ve Got the “Can-Do” Spirit: You’re energetic, reliable, and ready to contribute to a hard-working team.

Bonus Points:If you already have a forklift licence or previous experience in a trade environment, that’s a great head start!

Tagged as: Travis Perkins