Apprentice Customer Service Advisor

EE; Runcorn; On-site; GBP 22,000; Full time

Job summary

EE is seeking passionate individuals for their Apprenticeship scheme, focusing on delivering excellent customer service. With a competitive starting salary and inclusive work environment, trainees are encouraged to develop their careers while receiving substantial support and benefits at EE, Britain's cutting-edge mobile network.

Benefits

Starting salary of GBP 21,620 plus incentives

Discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Free tea and coffee

Concierge services

Qualifications

• Background in customer service is not required.
• Must possess charm and enthusiasm.
• Ability to work in a diverse and inclusive environment.

Responsibilities

• Ensure exceptional customer service experience.
• Engage with customers using charm and enthusiasm.
• Participate in training and development for career progression.

Skills

Enthusiasm

Energy

Ambition

Education

Willingness to learn and achieve NVQ

Job description

Where : EE Warrington

Full time : Permanent

Salary : GBP21,620 per year

Hourly rate: GBP11.08

Start Date : 8th Sept 2025

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.

Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Your Future With Us


We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be.

Wondering If You're What We're Looking For?

We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

Wondering What's In It For You?

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of GBP21,620 plus incentives throughout the year

• Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want.

• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.

• Optional Private Healthcare and Dental, to protect you and your family.
• The smaller bits like; free tea and coffee, and even a concierge

What Are You Waiting For?

If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!