Apprentice Business Administrator

Getting In Limited; Stroud; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as an Apprentice Business Administrator at a thriving granola company. You'll gain hands-on experience in various administrative tasks, from managing communications and processing orders to engaging with customers and suppliers. This role not only offers a chance to develop essential skills like communication, organisation, and problem-solving but also allows you to be part of a passionate team dedicated to delivering high-quality products. If you're ready to embark on a rewarding journey in the food industry and contribute to a growing business, this position is perfect for you!

Qualifications

• Strong communication and administrative skills required.
• Attention to detail and organisation are crucial for success.

Responsibilities

• Assist in social media campaigns and manage communications with customers.
• Maintain accurate records and engage with suppliers and stockists.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Logical thinking

Team working

Initiative

Physical fitness

Ability to multi-task

Time management

Tools

Klaviyo (CRM system)

Job description

Apprentice Business Administrator

Apply From: 27/11/2024

Learning Provider

Delivered by CIRENCESTER COLLEGE

Employer

FORTHAY GRANOLA LIMITED

Vacancy Description

Your responsibilities will include:

• Gain a deep understanding of Forthay Granola’s purpose, activities, goals, values, and vision for the future
• Assist in the creation of social media newsletters and campaigns
• Learn to use Klaviyo (CRM system) to manage communications with wholesale and online customers
• Process online sales and prepare orders for dispatch in a timely manner
• Learn to update the Forthay Granola website and maintain online records as needed
• Regularly audit ingredients, stationery, and printing stock levels to ensure they are satisfactory and organised
• Maintain an up-to-date supplier ingredient costing spreadsheet, reporting any changes
• Engage with wholesale stockists professionally via phone and email
• Record orders and communicate updates regarding new products, processes, or procedures
• Prepare granola bags, labels, and branding, ensuring all products are correctly labelled with batch numbers and sell-by dates
• Prepare and send out sample boxes for potential new stockists, documenting all relevant details
• Follow established procedures for administering all outgoing Royal Mail post and packages
• Understand and adhere to all relevant laws and regulations, including data protection, health and safety, food hygiene, and food allergy management - full training provided
• Assist in packing and administration tasks prior to the distribution of deliveries
• Maintain all administration records and processes with accuracy and attention to detail
• Actively support colleagues across all aspects of the business
• Communicate to suppliers, stockists and customers on the phone and via email, delivering excellent customer service at all times
• Engage in problem-solving and initiate process improvements to save time, reduce costs, and enhance the customer experience
• Participate in Product Preparation and Baking Processes

Key Details

Vacancy Title

Apprentice Business Administrator

Employer Description

Forthay Granola was created in the farmhouse kitchen of our bed and breakfast, situated in the idyllic location in Gloucestershire’s Cotswold Hills, an Area of Outstanding Natural Beauty (AONB). We have always made gluten free granola as part of our guests’ breakfast. The guests raved about our granola and thankfully persuaded us to sell it by the bag. Each bag is handmade and freshly baked to order. That was 4 years ago, we now supply granola and muesli to over 140 farm shops, deli’s, boutique hotels and cafes around the South of England. We have won several Taste Awards from the Guild of Fine Food and with this new appointment plan to expand nationally.

Vacancy Location

Unit 5, Sheephouse Farm Business Centre Uley Road GL11 5AD

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000289024

Key Dates

Apply From

27/11/2024

Closing Date For Applications

2024-12-09 23:59:59

Interview Begin From

Possible Start Date

2025-01-06 00:00:00

Training

Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College.

Learning Provider

CIRENCESTER COLLEGE

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Physical fitness, ability to multi-task, Time management.

Apply Now