Apprentice - Business Administration CEO Support

West of England Mayor; West of England; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Fully funded apprenticeship

Paid hands-on experience

Mentoring & development

Public sector environment

Job summary

West of England Mayoral Combined Authority invites applicants for a two‑year Business Administration Level 3 apprenticeship, starting November 2026. You will gain hands‑on administrative experience in a supportive public sector environment while earning and learning.

You’ll develop strong written and verbal communication, diary management, and stakeholder engagement skills, with mentoring and a pathway to future career opportunities within the region.

Qualifications

• 5 GCSEs including English and Maths (Grade 4/C or above).
• Minimum 2 A Levels - Grade C or above, or equivalent.
• Good communication and basic IT skills (Microsoft Office or equivalent).
• Good organisational and time management skills with a professional approach.

Responsibilities

• Provide professional and proactive administrative support to senior executives.
• Build and maintain positive relationships with colleagues, leaders and stakeholders.
• Manage enquiries via phone, in person, written and digital channels.
• Support the CEO’s diary and coordinate meetings, papers and follow-ups.
• Organise meetings and events, take minutes and monitor actions.
• Prepare correspondence, reports, presentations and briefing documents.
• Maintain confidential records in line with policies.

Skills

Team work

Communication skills

IT basics

Organisational skills

Professional attitude

Education

GCSEs including English & Maths

2 A Levels or equivalent

Tools

Microsoft Office

Job description

Job IntroductionReady to start your career and make a real impact?The West of England Mayoral Combined Authority (MCA) is recruiting enthusiastic apprentices aged 18 - 21 years old who are looking to start their career moving from education into the workplace to join our team and help shape the future of our region. If you’re looking for a chance to earn, learn and grow in a supportive public‑sector environment, this is your moment.Why join the MCA?At the West of England Mayoral Combined Authority, you'll be part of the work shaping the future of our region. From improving transport and supporting greener communities to creating opportunities for local people, you'll contribute to projects that make a real difference. You'll see the impact of your work in the communities around you while building valuable skills for your future.What you'll getA fully funded apprenticeship qualificationPaid, hands-on experience in a supportive public sector organisationTraining, mentoring and opportunities to develop your careerA welcoming workplace where we value being Ambitious, Collaborative, Inclusive, Confident and InnovativeThe chance to make a positive impact across the West of England This is a 2 year fixed term contract starting November 2026.What we're looking forWe're looking for enthusiastic people who are ready to learn, work as part of a team and commit to completing their apprenticeship. You'll also need:5 GCSEs, including English and Maths (Grade 4/C or above)Minimum 2 A Levels - Grade C or above, (or the equivalent qualification)Work/volunteering experience in a professional environmentGood communication and basic IT skills (Microsoft Office or equivalent)Good organisational and time management skills, with a reliable and professional approachA positive attitude, curiosity and a willingness to learn and developThe ability to work collaboratively, showing resilience, enthusiasm and a commitment to delivering your bestRight to work in the UK and meet the government's apprenticeship funding eligibility requirements.If you're reliable, enthusiastic and ready for your next step, we'd love to hear from you OR If you're ready to learn new skills, build your experience and make a difference, we'd love to hear from you. Please click the apply button at the bottom of this page to progress with your application.Apprenticeship - Business Administration Level 3 further details can be found here: Business and administrationProvide professional and proactive administrative support to the Senior CEO Executive Assistant helping to ensure priorities, actions and key activities are organised and delivered effectively.Build and maintain positive working relationships with colleagues, senior leaders, external stakeholders and partner organisations, supporting effective communication and collaborative working.Manage and respond to enquiries on behalf of the Senior CEO Executive Assistant via telephone, face-to-face, written and digital communication channels and ensuring responses are accurate, timely and professional.Support the management of the CEO’s diary, including arranging meetings, coordinating availability, preparing agendas and papers, and ensuring appropriate follow-up actions are completed.Organise meetings, events and executive activities, including preparing documentation, taking accurate minutes, maintaining action logs and monitoring agreed actions through to completion.Prepare, format and proofread correspondence, reports, presentations, briefing documents and other information required by the Senior CEO Executive AssistantMaintain accurate records, files and information systems, ensuring confidential and sensitive information is handled appropriately and in line with organisational policies and procedures.Support the Senior CEO Executive Assistant with the coordination and tracking of key projects, priorities and deadlines, working across teams to obtain information and resolve issues where appropriate.Use initiative and sound judgement when managing day-to-day tasks, recognising when matters can be dealt with independently and when advice or escalation to a more experienced colleague is required.Take ownership of allocated tasks from initiation through to completion, effectively managing competing priorities and deadlines while maintaining a high standard of accuracy and attention to detail.Develop strong written and verbal communication skills and demonstrate a professional, confident and courteous approach when working with colleagues, senior leaders and external stakeholders.Identify opportunities to improve administrative processes and ways of working, making constructive suggestions that consider the wider impact on colleagues, stakeholders and the organisation.Maintain a proactive approach to personal and professional development, seeking opportunities to build knowledge, skills and confidence in executive administration and business support.Support the Senior CEO Executive Assistant in maintaining effective communication and follow-up across the organisation, helping to ensure that key messages, decisions and actions are clearly recorded and progressed.