Apprentice Administrator

NHS; Rotherham; On-site; GBP 16,000 - 20,000; Full time

Job summary

The Rotherham NHS Foundation Trust is seeking an Apprentice Administrator to support our team in providing a high-quality, customer-focused booking service. This role offers a chance to gain practical experience in a healthcare environment, contributing to the efficient operation of our administration services. Candidates should have strong basic IT skills and relevant qualifications in Maths and English, and a commitment to confidentiality and excellence.

Qualifications

• Basic proficiency in IT, especially Microsoft programs.
• Understanding the importance of confidentiality.
• Willingness to obtain further qualifications.

Responsibilities

• Provide an efficient booking service for patients and consultants.
• Handle patient administration system bookings with data accuracy.
• Respond to enquiries regarding figures and waiting times.

Skills

Confidentiality

Microsoft Word

Microsoft Excel

Education

Qualifications at grade A*-C in maths and English

Job description

We are looking for a Apprentice Administrator to join our friendly team here at The Rotherham Foundation Trust.

This role is 5 days per week, Monday - Friday.

Main duties of the job

• Use of accurate, efficient andquality booking service for TRFT consultants and specialities with regard tothe processing of appointments in accordance with Trust and Government targetsand current practices andprocedures.
• Booking appointments on to thepatient administration system (SystemOne/Meditech) with specific attention tothe data items required for commissioning purposes and data quality.
• Respond to all enquiries andproviding information such as figures and waiting time information.
• Participate in the modernisation ofsystems and implement new ways of working, adhering to and changing systems inaccordance with new and existing government and trust targets, policies andprocedures.
• Regular review of own systems andworking practice and put forward proposalsfor changes to working practice andprocedures
• Responsible for the provision of an efficient andcomprehensive booking service to patients, ensuring a high level of customer care andmaintaining confidentiality at all times.

About us

The RotherhamNHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities ofRotherham

As a Trust weare on a journey to excellence and our people and culture are at the heart ofeverything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagementoverall

But dont justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people andrecognising their achievements. Our people make a difference to the lives ofpatients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improveour services by upholding the Trusts values of Ambitious, Caring and Together.If you are passionate about making a difference, then please apply to join uson our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorship

From the 09 April 2025 we cannot sponsor band 3 entry level roles

Job responsibilities

Please see attached the job description and person specificationfor the full details about the role and the responsibilities.

To meet the shortlisting criteria for this role, you musthave been a UK resident for three years to be eligible for funding.

Person Specification

Experience

Knowledge

• Understanding of the importance of confidentiality.
• Basic proficiency in IT, especially Microsoft programs such as Word, Excel etc.
• Understanding of the importance of punctuality and dressing appropriately for the work environment

Qualifications

• Qualifications at grade A*-C (4-9) in maths and English.
• Willingness to obtain further qualifications where necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.