Apprentice Administrator

Morris & Spottiswood; Greater London; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Morris & Spottiswood is seeking an Apprentice Administrator to join our London or Whitstable offices, with hybrid working options.

You'll provide essential admin support while developing business, organisational, and customer service skills through a structured apprenticeship programme, gaining hands-on experience in a professional office environment while working towards a recognised qualification.

Qualifications

• GCSEs in English and Maths at grade 5 or above.
• Good IT skills with MS Office.
• Strong attention to detail and accuracy.
• Willingness to learn and develop new skills.
• Ability to work effectively in a team.
• Previous office or customer service experience.

Responsibilities

• Provide general administrative support to the team as required.
• Make and answer telephone calls, take messages, and direct enquiries appropriately.
• Respond to emails and maintain professional communication with clients, colleagues and suppliers.
• Accurately input, maintain, and update records, documents and Deltek.
• Prepare, format, and distribute documents, reports, and correspondence.
• Organise and maintain electronic and paper filing systems.
• Schedule meetings, book meeting rooms and support diary management.
• Assist with data entry and reporting tasks.
• Handle incoming and outgoing post.
• Ensure compliance with company and clients policies, procedures and confidentiality requirements.
• Participate in apprenticeship training and complete all required coursework and assessments.
• Provide operational support to the Project Management Team.
• Management of ID&V and Site Managers Passport

Skills

Verbal communication

Written communication

Teamwork

Attention to detail

Organisational skills

Time management

Education

GCSEs English & Maths (grade 5+)

Tools

Microsoft Office

Deltek

Microsoft Teams

Job description

Morris & Spottiswood are one of the UK’s leading providers of fitout, refurbishment, M&E and construction services. As a family-owned business with a proud track record of excellence, we aim high, act responsibly and place significant value on our people, our clients and the communities we serve.

The Role

We are looking for an Apprentice Administator based at our London or Whitstable Offices, Hybrid Working is also available.

Role Overview

The Apprentice Administrator will provide administrative support to the team while developing valuable business, organisational, and customer service skills through a structured apprenticeship programme. This role offers the opportunity to gain hands‑on experience in a professional office environment while working towards a recognised qualification.

Key Responsibilities

• Provide general administrative support to the team as required.
• Make and answer telephone calls, take messages, and direct enquiries appropriately.
• Respond to emails and maintain professional communication with clients, colleagues and suppliers.
• Accurately input, maintain, and update records, documents and Deltek.
• Prepare, format, and distribute documents, reports, and correspondence.
• Organise and maintain electronic and paper filing systems.
• Schedule meetings, book meeting rooms and support diary management.
• Assist with data entry and reporting tasks.
• Handle incoming and outgoing post.
• Ensure compliance with company and clients policies, procedures and confidentiality requirements.
• Participate in apprenticeship training and complete all required coursework and assessments.
• Provide operational support to the Project Management Team.
• Management of ID&V and Site Managers Passport

Skills and Experience

• Good verbal and written communication skills.
• Basic IT skills, including Microsoft Office applications (Word, Excel, Outlook).
• Strong attention to detail and accuracy.
• Willingness to learn and develop new skills.
• Good organisational and time-management abilities.
• Ability to work effectively as part of a team.
• Previous experience in an office, customer service, or administrative environment.
• Knowledge of Microsoft Teams and other business systems.
• GCSEs (or equivalent) in English and Maths, grades 5 or above.

Personal Attributes

• A willingness to learn.
• Positive and proactive attitude.
• Reliable and dependable.
• Professional and courteous manner.
• Eagerness to learn and take on new challenges.
• Ability to maintain confidentiality.

CIFAS Notice

As part of our recruitment process, we may share your personal information with CIFAS, a fraud prevention agency, to assist with the prevention and detection of fraud or other unlawful conduct and to verify your identity.

If fraudulent or unlawful activity is identified, this may impact your application.

Morris & Spottiswood is an equal opportunities employer and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are passionate about investing in our people and creating a diverse and inclusive workforce that supports innovation, collaboration and long‑term success.