Appointments Booking Clerk - Conquest

East Sussex Healthcare NHS Trust; St Leonards; On-site; GBP 22,000 - 29,000; Full time

Job summary

Join a leading NHS trust in an exciting role within the Outpatient Booking Service at Conquest Hospital. You will be responsible for managing appointment bookings, requiring excellent communication and IT skills. The position offers various staff benefits including professional development, access to NHS pension scheme, and supportive work environment.

Benefits

Staff development opportunities

Access to onsite nurseries

Access to psychological support

Onsite parking available

Enrolment in NHS pension scheme

Qualifications

• Experience in appointment booking services preferred.
• Strong interpersonal skills are essential.

Responsibilities

• Schedule appointments and communicate with patients.
• Perform rostered telephone sessions based on department needs.

Skills

Excellent communication skills

IT knowledge

Ability to work on own initiative

Ability to work as part of a team

Job description

An exciting opportunity has arisen within our booking office to be based at Conquest Hospital within the Outpatient Booking Service.

The department provides a fast and responsive outpatient, appointment booking service. The applicant will be expected to ring and agree dates with our patients as well as performing a rostered telephone session, depending on the service needs, of the department and which hospital site you are based at. Therefore, the ideal candidate will have excellent communication skills, IT knowledge, and an ability to work on their own initiative and as part of a team, working to strict deadlines.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

For further details / informal visits contact: Name: Sarah Mohammed Job title: Elective Booking Manager Email address: [e-mail] Telephone number: 03001314500