Applications Support Senior Analyst - Assistant Vice President

Citigroup Inc.; Belfast City District; Hybride; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

27 days annual leave (plus bank hols)

Discretional annual bonus

Private Medical Care & Life Insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Employee discounts

Résumé du poste

Citi Belfast is seeking an Applications Support Senior Analyst (AVP) to partner with multiple technology teams, ensuring smooth integration of functions and delivering reliable enterprise services from Belfast’s Titanic Quarter. This role focuses on identifying enhancements, resolving complex issues, and supporting robust IT operations.

The position requires strong problem-solving, risk assessment, and mentoring abilities, with a hybrid working model and a comprehensive benefits package.

Qualifications

• Experience in a similar applications support/analyst role.
• Proven ability to coordinate with multiple tech teams.
• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management.

Responsabilités

• Partner with multiple technology teams to integrate functions to meet goals.
• Identify system enhancements; analyze logic and resolve issues.
• Assess risks to application stability and performance; plan mitigations.
• Define scope and objectives for high-impact enhancements and resolutions.
• Mentor and coach junior analysts; guide troubleshooting practices.
• Provide technical direction and advisory services to the team.
• Influence strategic functional decisions through clear communication.

Connaissances

Leadership

Problem solving

Strategic thinking

Interpersonal skills

Service orientation

Fast-paced environment

Requirements gathering

Technical tools proficiency

Communication

Formation

Bachelor’s degree

Master’s degree preferred

Description du poste

## Applications Support Senior Analyst - Assistant Vice PresidentApply: Hybrid: Belfast United Kingdom: Full time: Posted Today: 261000092Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.**Responsibilities:*** The successful candidate will be responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.* Identify potential risks to application stability and performance, and develop mitigation strategies* Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.* Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.* Develop and maintain a strong understanding of various troubleshooting tools, diagnostic techniques, and logging systems to efficiently identify and resolve issues.* Considers the implications of the application of technology to the current environment.* Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.* Acts as advisor or coach to new or lower level analysts; allocates work.* Provide technical direction and mentorship to the support team, fostering their skills and knowledge in application architecture, troubleshooting, and best practices* Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.* Persuades and influences others through strong and comprehensive communication and diplomacy skills* Performs other duties and functions as assigned **Qualifications:** * Relevant experience in a similar role* Practical problem solving and strategic thinking skills* Demonstrated leadership, interpersonal skills and relationship building skills* Service oriented attitude* Ability to work in a fast-paced environment* Experience working or leading requirement gathering efforts for multiple large development projects at one-time* Proficient using basic technical tools and systems* Good interpersonal and communication skills **Education:** * Bachelor’s/University degree, Master’s degree preferred**hat we’ll provide you:** By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: * 27 days annual leave (plus bank holidays)* A discretional annual performance related bonus* Private Medical Care & Life Insurance* Employee Assistance Program* Pension Plan* Paid Parental Leave* Special discounts for employees, family, and friends* Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.#LI-BH3