Applications Support Analyst (part-time)

West Northamptonshire Council; Northampton; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a leading council as a Part-time Applications Support Analyst, where you'll play a key role in supporting critical IT applications across diverse services. This entry-level position offers comprehensive training and clear career progression opportunities in a supportive environment that values innovation and diversity.

Benefits

Comprehensive Training

Career Progression Opportunities

Supportive Environment

Qualifications

• Excellent communication skills and methodical troubleshooting approach required.
• Attention to detail and ability to multitask in a dynamic environment.

Responsibilities

• Manage support queues and resolve complex technical issues.
• Contribute to technical documentation and support various council departments.

Skills

Problem Solving

Communication

Attention to Detail

Multitasking

Job description

Applications Support Analyst (part-time)

Join our team as a Part-time Applications Support Analyst at West Northamptonshire Council. Play a key role in supporting our systems and applications, handling escalated technical issues, and providing expert support for critical IT applications used across various council departments.

Role Overview

This second-line position involves managing support queues, resolving complex technical issues, and contributing to technical documentation. You will work with diverse services such as Adult Social Care, Children’s Services, Education, Housing, and Regulatory Services, supporting ongoing projects like software updates and system testing.

About You

We seek a problem-solver with a passion for technology, excellent communication skills, and a methodical approach to troubleshooting. Attention to detail and the ability to multitask in a dynamic environment are essential. We offer comprehensive training and clear career progression opportunities.

Our Culture and Values

At West Northants Council, we value innovation, respect, and empowerment. We are committed to diversity, equality, and inclusion, fostering a supportive environment where all colleagues can thrive. Learn more from our Chief Executive, Anna Earnshaw, about working with us: video link.

Additional Information

We are a disability confident employer, and support reasonable adjustments during the application process. For assistance, contact [e-mail].

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Information Technology
• Industries: Government Administration