Applications lead

Job Switch; Bristol; On-site; GBP 50,000; Full time

Job summary

A leading company is looking for an Applications Lead to manage and support the Liquidlogic application within social care. This role involves collaborating with stakeholders, ensuring application performance, and providing supervision to junior staff. Candidates should have relevant qualifications, such as an ITIL v4 Certification and a degree in a related field, and be proactive and customer-focused.

Qualifications

• Experience in supporting and developing the Liquidlogic application.
• Knowledge of ITIL frameworks and practices.
• Expertise in social care applications.

Responsibilities

• Manage applications and ensure reliability and security.
• Collaborate with stakeholders to translate business needs.
• Supervise junior colleagues and contractors.

Skills

Organisational Skills

Communication Skills

Proactivity

Collaboration

Education

Degree in a relevant subject

ITIL v4 Qualification

Agile Foundation certificate

Job description

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12 month contract - please submit candidates that are happy to take the role at the offered rate or within the Council's range.

Specific Qualifications & Level

Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area

ITIL v4 Qualification Agile Foundation certificate Specific Knowledge & Experience: Knowledge & Expertise

Experience of supporting and developig the Liquidlogic application.

Expert in an area of Social care- Adults, Childrens or Education.

Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions.

An In depth knowledge of ITIL frameworks and best practices.

Strong expertise in maintaining the reliability, performance, and security of application systems.

Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution.

Proficiency of planning and managing system upgrades. Skills and Abilities

Highly organised with the ability to manage and prioritise a varied and complex workload where there are likely to be conflicting demands

Customer focused with strong communication and interpersonal skills, being able to impart technical information clearly and succinctly to a non-technical audience.

The ability to be proactive, think creatively and identify development opportunities

Strong team player who with a collaborative work style who can provide technical guidance and mentorship to other team members Role Dimensions

Represent the department as required at external meetings, user groups and forums

Supervise junior colleagues and external contractors where appropriate, ensuring that they understand their role, tasks, timescales and the quality of work required

RQ1535266

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Software Development

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