Applications Engineer - Production Machining Software

Hexagon Manufacturing Intelligence; Telford; On-site; GBP 42,000 - 58,000; Full time

Job summary

Hexagon Manufacturing Intelligence is seeking an Applications Engineer to apply CAM experience across UK manufacturing. You will be the technical expert customers rely on—solving programming and machining problems, training teams, and demonstrating what is possible on their components.

You will work with manufacturers of all sizes, from small shops to aerospace and medical sectors. Expect travel, post-processor work, and collaboration with Sales to win new business.

Qualifications

• Solid all-round experience in manufacturing engineering.
• CAD/CAM and CNC programming experience.
• Edgecam and NCSIMUL are ideal, but training on other systems is provided.
• Confidence with G&M code and CNC controls such as Heidenhain, Siemens, Fanuc and Mazak.
• Strong communication skills to work with apprentices to engineering directors.
• A methodical, detail-focused approach with autonomy in week planning.
• Willingness to travel approx. 50% with a full UK driving licence and right to work in the UK.

Responsibilities

• Providing technical support to UK customers using Edgecam, NCSIMUL and Production Machining tools.
• Delivering product training on site, virtually and at training facilities.
• Running product demonstrations and benchmarks with the Sales team at events.
• Building and maintaining CAM applications — post-processors, machine models, templates, tooling libraries.
• Gaining an understanding of customer processes and offering proactive manufacturing advice.
• Feeding customer insight back to product teams for improvements.

Skills

Manufacturing engineering

CAD/CAM & CNC programming

G&M code & CNC controls

Strong communication

Autonomous/self-starting

Willingness to travel

Tools

Edgecam

NCSIMUL

Job description

Summary

If you know your way around a machine shop and a CAM system, this role puts that experience to work across the whole of UK manufacturing. As an Applications Engineer you will be the technical expert our customers turn to — solving real programming and machining problems, training their teams to get more out of the software, and showing prospective customers what is possible on their own components.

Summary

If you know your way around a machine shop and a CAM system, this role puts that experience to work across the whole of UK manufacturing. As an Applications Engineer you will be the technical expert our customers turn to — solving real programming and machining problems, training their teams to get more out of the software, and showing prospective customers what is possible on their own components.
You will work with manufacturers of every size and in every sector, from subcontract machine shops to aerospace and medical manufacturers. No two weeks look the same: one week you might be resolving a post-processor issue and delivering a 5-axis training course, the next you could be programming a benchmark part that helps win a significant new customer.

Job Responsibilities

• Providing technical support to UK customers using Edgecam, NCSIMUL and our wider Production Machining portfolio.
• Delivering product training on site, virtually and at our training facilities, tailored to each customer’s machines and parts.
• Running product demonstrations and benchmarks alongside our Sales team, including at exhibitions and open-house events.
• Building and maintaining CAM applications — post-processors, machine models, templates, tooling libraries and automation.
• Getting to know your customers’ processes properly and giving proactive advice that improves how they manufacture.
• Feeding customer insight back into our product teams so the software keeps getting better.

Qualifications

• Solid all-round experience in manufacturing engineering — you understand machining, tooling and production in practice, not just in theory.
• CAD/CAM and CNC programming experience. Edgecam and NCSIMUL are ideal, but if you have used other systems we will train you on ours.
• Confidence with G&M code and CNC controls such as Heidenhain, Siemens, Fanuc and Mazak.
• Strong communication skills and the credibility to work with everyone from apprentices to engineering directors.
• A methodical, detail-focused approach, and a calm head when a customer is under production pressure.
• A positive, self-starting attitude — you will have real autonomy in how you manage your week.
• Willingness to travel as required (approx. 50%), a full clean driving licence, and the right to live and work in the UK on a permanent basis.

Nice to have

• On-machine probing experience.
• Multi-axis, mill-turn or multi-tasking machine experience.
• Post-processor development or machine simulation model building.
• Previous applications engineering, technical support, training or pre-sales experience.

What We Offer

• Full-time and permanent contract.
• Competitive salary and benefits package.
• Company car included as part of the role.
• Full training and certification on our software, and genuine scope to develop your career as your expertise grows
• A collaborative, innovative work environment with cutting-edge technology.