Applications and Support Engineer - Process Burners

Zeeco; Stamford; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Process Burner Applications and Support Engineer to join their dynamic team. This role offers the chance to provide exceptional technical support while driving sales across the EMEA region. You will collaborate with experts and engage with international clients, ensuring that every proposal meets customer expectations. With a commitment to innovation and sustainability, this role promises not only professional growth but also the opportunity to make a significant impact in the industry. If you thrive in a fast-paced environment and are eager to contribute to a culture of excellence, this position is perfect for you.

Benefits

Comprehensive benefits package

Professional growth opportunities

Work-life balance support

Qualifications

• Degree in Engineering or equivalent practical experience required.
• Proven track record in technical business development and customer experience.

Responsibilities

• Develop comprehensive proposals for projects and provide technical support.
• Travel to customer facilities to present and negotiate proposals.

Skills

Technical Sales

Interpersonal Skills

Communication Skills

Negotiation Skills

Problem Solving

Customer Support

Project Management

Education

Degree in Engineering

Tools

Microsoft Office Suite

Job description

Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.

Zeeco is a global leader in combustion and environmental solutions, renowned for our expertise in designing, engineering, and manufacturing advanced burners, incinerators, and environmental control systems. Serving a wide array of industries such as oil and gas, petrochemicals, and power generation, we deliver innovative technologies that enhance operational efficiency, safety, and environmental compliance. At Zeeco, we foster a dynamic work environment driven by a strong culture and supportive leadership that promotes growth and encourages new ideas. Our commitment to technical excellence and client-focused solutions ensures that every decision we make is geared towards providing personalized service and addressing complex challenges. We also prioritize our community, the environment, and each other, creating a team environment where excellence is not just a goal, but a way of life. Join us and contribute to our mission of driving sustainable performance across the globe.

About This Position

• Are you a technical expert with a flair for sales and a passion for exceptional customer support? Do you excel in dynamic environments and enjoy the excitement of international travel? If so, we have an exciting opportunity for you! As a Process Burner Applications and Support Engineer at Zeeco, you will be instrumental in delivering top-tier technical support and driving sales across the EMEA region. In this pivotal role, you will collaborate closely with our Process Burner Director in Stamford and synchronize efforts with our Technical & Sales teams in the UK and Tulsa, USA. Your expertise will help shape our technical strategies and enhance our customer engagements, ensuring we meet and exceed client expectations while advancing our market presence.

Key Responsibilities:

• Proposal Creation: Develop comprehensive proposals for revamp, retrofit, capital, and aftermarket projects, ensuring they meet customer expectations.
• Cost Estimates: Prepare market-based cost estimates to support sales efforts.
• Technical Support: Provide exceptional technical support to end users, including face-to-face interactions.
• Project Engagement: Collaborate closely with project and design teams to understand new product developments and existing technologies.
• Commercial Awareness: Utilize commercial insights to optimize proposal potential.
• Customer Interaction: Travel to customer facilities to present, discuss, and negotiate proposals.
• Relationship Building: Foster relationships with complementary suppliers and service groups to grow Zeeco's business.
• Vendor List Inclusion: Ensure Zeeco is on the vendor list for all relevant projects.
• Troubleshooting: Visit customer sites to troubleshoot equipment issues as needed.
• Additional Duties: Perform other relevant tasks based on your skills and experience.

About You

• Degree in Engineering or equivalent practical experience.
• Proven Track Record in Technical Business Development: Demonstrated success in driving business growth and developing technical solutions.
• International Customer Experience: Experience working with international clients and a willingness to travel intermittently.
• Industry Expertise: Strong background in plant, petrochemical, and/or refinery environments.
• Proficiency in Microsoft Office: Solid skills in Microsoft Office Suite.
• Excellent Interpersonal Skills: Confident and effective communicator with the ability to build strong relationships.
• Technical Sales and Negotiation Skills: Proven ability to sell complex technical solutions and negotiate successfully.
• Outstanding Communication and Teamwork: Excellent at conveying information, negotiating deals, and collaborating with team members.
• Resourceful and Detail-Oriented: Highly organized, dependable, and efficient with a keen eye for detail.
• Independent Decision-Making: Ability to use initiative and make informed decisions autonomously while maintaining attention to detail.

At Zeeco, we value our employees and are committed to offering a comprehensive benefits package to support your well-being and professional growth. As part of our team, you will enjoy a fantastic package that will be discussed at interview stage.

Join us and experience a range of benefits that enhance your work-life balance and support your overall career development.

Contact Details

Email: [e-mail]

Phone: [phone]

Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.