Application Support Team Lead - £80k-£100k

Vertus Partners; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Application Support Team Lead to oversee technical support for in-house trading systems and vendor applications. This dynamic role blends hands-on support with project delivery and team leadership, ensuring smooth incident management and process efficiency. The ideal candidate will have a strong background in application support, incident management, and team leadership, thriving in a fast-paced environment. With a hybrid working model, this position offers flexibility while playing a crucial role in enhancing operational effectiveness within the organization. If you're ready to make an impact in a pivotal role, this opportunity is for you.

Qualifications

• Experience in application support for trading systems and vendor applications.
• Proven leadership skills with a hands-on management approach.

Responsibilities

• Provide technical support for in-house applications and vendor platforms.
• Manage major incidents and lead strategic project work for process improvement.

Skills

Application Support

Team Leadership

Incident Management

C# .Net

SQL

Powershell

Azure

Job description

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Vertus Partners - Connecting specialist Technology and Financial Services talent with the world's leading brands

One of our clients, a reputable name in the buy-side space, is looking to hire an Application Support Team Lead to provide technical support on several in-house built applications and investment vendor platforms across a fast-paced and demanding user base.

This role is a mixture of hands-on support, project delivery and team leadership. You will be expected to actively support and run major incidents as and when they occur as well as play an influential role when it comes to strategic project work that focuses on improving process and efficiency.

You will be the main point of contact for escalation points of any major issues and own the incident management process (proactively and methodically managing communications and resolutions).

To be right for this role, you must have a background in the following:

• Application Support experience across both in-house built (ideally C# .Net) trading systems and vendor applications.
• Team leadership experience – the ability to people manage in a hands-on capacity.
• Strong incident management practices – a proven track record of managing major technical incidents in a trading/middle office environment.
• Good experience working with the likes of SQL, Powershell & Azure.

The company promotes a hybrid working environment and you will be expected to be in the London office Tuesday, Wednesday & Thursday.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Finance

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