Application Support Manager

Capgemini; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Capgemini is seeking an experienced Application Development and Support Manager to lead the delivery, support, and lifecycle management of critical Deposit Applications hosted on Microsoft Azure. You will own end-to-end technical delivery, security, resilience and performance across a portfolio of business-critical systems.

In this hybrid role, you will manage Agile delivery, CI/CD, DevOps practices, and collaborate with Product Managers, Architecture, Operations and vendors to ensure

Qualifications

• 10+ years in Application Development, Delivery, and Support Management.

Responsibilities

• Lead end-to-end application development and support for business-critical platforms.

Skills

.NET

C#

ASP.NET

Web APIs

SQL Server

SSIS

Azure Cloud

CI/CD

DevOps

Agile Scrum

Siebel CRM

Microsoft Dynamics 365

API-led architectures

Data processing

Security

Service management

Operational resilience

Stakeholder management

Supplier management

Leadership

Communication

Tools

Azure DevOps

Job description

Job Title: Application Development and Support ManagerLocation: LondonAbout the Job you are considering:We are seeking an experienced Application Development & Support Manager to lead the delivery, support, maintenance, and continuous improvement of critical Deposit Applications. This role is accountable for the end-to-end technical delivery, operational performance, security, resilience, and lifecycle management of a portfolio of business-critical applications hosted primarily on Microsoft Azure.Hybrid working:The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Key Responsibilities:Lead end-to-end application delivery and support for business-critical platforms.Manage Agile delivery, sprint planning, releases, and technical roadmap execution.Drive DevOps, CI/CD, automation, and engineering best practices.Ensure application availability, performance, security, resilience, and compliance.Oversee incident, problem, change, release, vulnerability, and lifecycle management.Collaborate with Product Managers, Architecture, Operations, and business stakeholders.Manage third-party suppliers and vendor relationships.Lead, mentor, and develop high-performing engineering teams.Required Skill:Proven experience managing enterprise application development and support teams.Strong background in .NET, C#, ASP.NET, Web APIs, SQL Server, and SSIS.Experience with Azure Cloud, CI/CD pipelines, DevOps, and Agile/Scrum delivery.Knowledge of CRM/Case Management platforms such as Siebel CRM and/or Microsoft Dynamics 365.Experience with application integration, API-led architectures, and high-volume data processing systems.Strong understanding of application security, service management, and operational resilience.Excellent stakeholder management, supplier management, leadership, and communication skills.Experience: 10+ years in Application Development, Delivery, and Support Management.We are a Disability Confident Employer:Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Make It Real (what does it mean for you):You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more.You will be joining one of the World’s Most Ethical Companies, as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.Why you should consider Capgemini:Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About Capgemini:Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real | www.capgemini.com