Application Support / Level 4 IT Engineer

TN United Kingdom; Nottingham; Remote; GBP 42,000 - 50,000; Full time

Job summary

An innovative company is seeking a Technical Solutions Engineer to join their dynamic team. This remote role offers the opportunity to configure and install cutting-edge AI-powered software for clients in the life sciences sector. The ideal candidate will possess a strong IT support background, with skills in scripting and networking, and be adept at problem-solving and communication. This position not only allows for professional growth but also provides a chance to work with a pioneering firm recognized for its contributions to digital pathology. Join a team where your expertise will be valued and make a significant impact.

Benefits

Bonus

Pension

Income Protection

Qualifications

• Experience as an IT or Application Support Engineer is essential.
• Strong communication and problem-solving skills are required.

Responsibilities

• Handle software-related requests and troubleshoot issues.
• Manage software and database migrations effectively.

Skills

IT Support Experience

Scripting Knowledge

Microsoft Tools Understanding

Networking Knowledge

Communication Skills

Problem-Solving Skills

Organizational Skills

Job description

Application Support / Level 4 IT Engineer, Nottingham

Client:

Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: d9d698545f0d

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

Technical Solutions Engineer

The COMPANY

With over 20 years of experience, our client is a pioneer in AI-powered digital pathology software and services. They are recognized as global leaders in providing this specialized software to the life sciences sector, enabling analysis and interpretation of slide images.

The ROLE

Due to an internal promotion, a Technical Solutions Engineer is needed to join the team. This role is remote, and the engineer will be responsible for configuring and installing the client’s software for customers. Key responsibilities include:

• Handling software-related requests
• Analyzing and troubleshooting software issues
• Identifying root causes of problems
• Conducting software testing and installations
• Managing software and database migrations
• Advising customers on hardware and software configurations
• Developing customer relationships through professional interactions

The PERSON

The ideal candidate will be an intelligent and dynamic individual eager to develop their career. Requirements include:

• Experience as an IT or Application Support Engineer
• Scripting knowledge
• Understanding of Microsoft tools and applications
• Networking knowledge
• Strong communication, organization, and problem-solving skills
• Comfort in presenting solutions to diverse audiences
• Ability to work independently and take ownership of projects

Salary and Benefits

Starting salary: £42,000

Package includes: Bonus, Pension, Income protection, etc.

Location

Remote working from anywhere in the UK, with preferred locations including: Cambridge, Nottingham, Birmingham, Manchester, London, etc.

Additional Titles

Software Engineer, IT Solutions Engineer, Technical Software Engineer, Applications Engineer, Application Support Engineer

Mana Resourcing is a specialist recruitment company serving the Engineering, Sales, IT, and Commercial sectors.