Application Support Engineer — AWS & AI-Driven Ops

Millennium Management LLC; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Millennium is a global investment firm seeking an Application Support Engineer. The role focuses on day-to-day support for multiple systems, delivering hands-on operational support to improve software delivery and the end-user experience within a fast-paced financial services environment.

The ideal candidate has 5+ years in technical support, a CS degree, and strong problem-solving and teamwork skills. The team leverages AWS cloud technologies and AI tooling to drive automation and onboarding

Qualifications

• 5+ years of experience in a technical support role within financial services or investment management.
• Bachelor's degree in Computer Science or a related field preferred.
• Strong problem-solving, analytical, and teamwork skills.

Responsibilities

• Provide day-to-day support for multiple systems across MLP
• Deliver hands-on operational support to improve software delivery and the end-user experience
• Support projects end to end across Middle Office and Operations systems
• Drive process improvements through automation and the use of AI tools
• Lead application onboarding initiatives across the team's platform environment

Skills

Technical support

Financial services

AWS

Problem-solving

Education

Bachelor's degree in Computer Science

Tools

AWS

AI tooling

Job description

Millennium is a global investment firm seeking an Application Support Engineer. The role focuses on day-to-day support for multiple systems, delivering hands-on operational support to improve software delivery and the end-user experience within a fast-paced financial services environment.

The ideal candidate has 5+ years in technical support, a CS degree, and strong problem-solving and teamwork skills. The team leverages AWS cloud technologies and AI tooling to drive automation and onboarding