Application Support Engineer

Staging It; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A prestigious market-leading financial services organization is looking for an Application Support Engineer to provide user support for their OMS platform in London. This role requires extensive SQL expertise and experience in financial services, focusing on trade lifecycle issues while liaising with external vendors. The successful candidate will demonstrate strong analytical and organisational skills, along with the ability to manage production support tasks effectively.

Qualifications

• Proven experience in financial services, particularly asset management.
• Solid understanding of the buy-side trade lifecycle.
• Hands-on experience in production support managing multiple users.

Responsibilities

• Provide front-line user support for the OMS platform, focusing on Longview.
• Investigate and resolve production issues across the trade lifecycle.
• Write and optimise complex SQL queries for data validation.

Skills

SQL expertise

Analytical skills

Communication skills

Organisational skills

Education

5+ years in support-focused engineering or technical role

Tools

Longview OMS

T-SQL

PL/SQL

Job description

Robert Half Technology are assisting a prestigious market leading financial services organisation to recruit a Application Support Engineer on a contract basis - London based - start ASAP

Role

• The Application Support Engineer will provide front-line user support for the OMS platform, with a focus on Longview by Linedata, addressing issues related to trade entry, execution workflows, compliance checks, and data reconciliation.
• Investigate and resolve production issues across the trade lifecycle, including front office, compliance, and operations teams.
• Write and optimise complex SQL queries and stored procedures to support data validation, issue investigation, and reporting.
• Monitor OMS-related processes and interfaces to ensure data integrity and timely processing.
• Liaise with external vendors (e.g., Linedata) as needed to escalate and track system-related incidents.
• Produce and maintain support documentation and deliver effective knowledge transfer to internal teams.
• Providing training and support to the sales teams on product features, benefits, and positioning.

Profile

• The Application Support Engineer will have 5+ years in a support-focused engineering or technical role within asset management or financial services.
• Strong SQL expertise (T-SQL, PL/SQL, or similar) for data analysis and issue troubleshooting.
• Hands-on experience supporting Longview OMS (Linedata) is strongly preferred; experience with other OMS platforms will also be considered.
• Solid understanding of the buy-side trade lifecycle, including order creation, execution, allocation, and post-trade processing.
• Familiarity with compliance monitoring, trade blotters, and portfolio management processes.
• Excellent analytical, organisational, and communication skills.
• Proven ability to work independently in a production support environment, managing priorities across multiple users and teams.

Company

• Market leading financial services organisation with offices in London
• On site required
• Outside IR35

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

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