Application Support Engineer

TEKsystems; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading IT services company is seeking an experienced Application Support Engineer to join their team in London. The role involves supporting and maintaining applications in a fast-paced trading environment, with responsibilities including incident management and application stability. Candidates should have strong analytical and troubleshooting skills, along with a background in financial services.

Qualifications

• 5+ years in application support, ideally within trading or financial services.
• Proficient in Windows Server, MS SQL, and web technologies.
• Familiarity with ETRM systems and the ITIL framework.

Responsibilities

• Manage incidents, service requests, and major production issues.
• Deploy and monitor application releases in live environments.
• Collaborate with internal stakeholders and manage third-party relationships.

Skills

Analytical skills

Troubleshooting skills

Communication skills

Education

Degree in a numerate or computing-related discipline

Tools

Windows Server

MS SQL

ETRM systems

Job description

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This range is provided by TEKsystems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Role Overview:



An experienced Application Support Analyst is required to support and maintain middle and back-office applications within a fast-paced trading environment. The role involves managing incidents, deploying releases, and ensuring application stability, while working closely with internal teams and external vendors.



Key Responsibilities:

• Manage incidents, service requests, and major production issues.
• Deploy and monitor application releases in live environments.
• Identify and implement improvements in performance and automation.
• Maintain up-to-date support documentation and knowledge bases.
• Support end-of-day batch processing and business reporting.
• Collaborate with internal stakeholders and manage third-party relationships.
• Contribute to internal IT and application support projects.

Essential Skills & Experience:

• 5+ experience in application support, ideally within trading or financial services.
• Strong analytical, troubleshooting, and communication skills.
• Proficient in Windows Server, MS SQL, and web technologies.
• Familiarity with ETRM systems and the ITIL framework.
• Ability to manage multiple priorities independently and effectively.

Desirable:

• Experience with PowerShell, Active Batch, Power BI, or TFS.
• Team leadership experience
• Understanding of trade lifecycle, P&L, settlements, and risk.
• Degree in a numerate or computing-related discipline.

Job Title: Application Support Engineer

Location: London, UK

Rate/Salary: 500.00 - 550.00 GBP Daily

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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