Application Support Analyst - £80,000 per annum - Financial Services

JR United Kingdom; Oxford; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in financial services is seeking an Application Support Analyst to provide technical assistance to teams. The role involves managing incidents, troubleshooting applications, and requires a background in trading platforms and compliance environments. Candidates need strong PowerShell skills and experience in financial settings to succeed in this pivotal position.

Qualifications

• Experience with Trading Platforms and FIX Connectivity preferred.
• Background in financial services (banking) is advantageous.
• Proficient in ITIL frameworks and change management.

Responsibilities

• Deliver technical and procedural support to internal and external stakeholders.
• Manage incidents and troubleshoot applications.
• Collaborate closely with IT teams and ensure swift outage resolutions.

Skills

Communication

Stakeholder Management

Troubleshooting

Proactive Mindset

Methodical Approach

API Onboarding

PowerShell

Tools

SQL

Windows

Linux/Unix

Oracle

IBM MQ

TT

FIX Protocol

Job description

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Client:

VirtueTech Recruitment Group

Location:

oxford district, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities.

This role will be working within the Front Office Teams and would requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity.

• Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO.
• Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets.
• Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors.
• Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes.
• Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades.
• Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments.
• Strong PowerShell experience is a must!

If you are interested in the above role please come back to me asap with an updated CV or contact number.