Application Support Analyst - £80,000 per annum - Financial Services

JR United Kingdom; Hemel Hempstead; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in Hemel Hempstead is seeking an Application Support Analyst to provide technical assistance to internal and external teams. This role requires experience in trading platforms and strong technical skills, particularly in PowerShell. The ideal candidate will have a background in financial services and a methodical approach to IT support.

Qualifications

• Experience with Trading Platforms and FIX Connectivity.
• Knowledge of financial services, banking, trading processes.
• Experience in ITIL frameworks and change management.

Responsibilities

• Delivering technical and procedural assistance.
• Managing incidents and troubleshooting application problems.
• Collaborating with infrastructure and IT teams.

Skills

Windows

Linux/Unix

SQL

Oracle Databases

API Onboarding

FIX Messaging

Market Connectivity Protocols

PowerShell

Job description

Social network you want to login/join with:

col-narrow-left

Client:

VirtueTech Recruitment Group

Location:

hemel hempstead, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities.

This role will be working within the Front Office Teams and would requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity.

• Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO.
• Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets.
• Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors.
• Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes.
• Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades.
• Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments.
• Strong PowerShell experience is a must!

If you are interested in the above role please come back to me asap with an updated CV or contact number.