Application Support Analyst - £80,000 per annum - Financial Services

JR United Kingdom; Cheltenham; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company is seeking an Application Support Analyst to provide technical and procedural assistance, manage incidents, and troubleshoot application problems while working closely with internal teams. Ideal candidates should have experience with trading platforms, strong communication skills, and proficiency in PowerShell.

Qualifications

• Proficient in Windows and Linux/Unix environments.
• Strong background in financial services, especially trading.
• PowerShell experience is essential.

Responsibilities

• Deliver technical and procedural assistance to teams.
• Manage incidents and troubleshoot application problems.
• Collaborate with infrastructure and IT teams.

Skills

Problem Solving

Communication

Documentation

Stakeholder Management

ITIL Frameworks

Continuous Improvement

API Onboarding

FIX Messaging

Market Connectivity Protocols

High-Frequency Trading Support

Tools

PowerShell

SQL

Oracle Databases

Windows

Linux/Unix

ION

IBM MQ

Deltix

TT

ATEO

Job description

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Client:

VirtueTech Recruitment Group

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities.

This role will be working within the Front Office Teams and would requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity.

• Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO.
• Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets.
• Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors.
• Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes.
• Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades.
• Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments.
• Strong PowerShell experience is a must!

If you are interested in the above role please come back to me asap with an updated CV or contact number.