Application Support Analyst - Belfast

Vanrath; Belfast City District; Hybrid; GBP 43,000 - 48,000; Full time

Benefits offered by this job

Performance-related bonus

Private medical cover

Pension matching

Hybrid working (3 days in office)

Enhanced holidays & parental leave

Wellbeing days

Professional development opportunities

Job summary

VANRATH is hiring an Application Support Analyst in Belfast. The role is hybrid (3 days in the office, 2 days from home) with a permanent, full-time contract and a salary of £43k–£48k plus benefits.

You will support applications, monitor performance, and work with IT teams and external suppliers to maintain service levels. Responsibilities include issue resolution, system upgrades, testing, and documentation, with opportunities for professional development as part of a business-critical

Qualifications

• ITIL service management principles experience.
• SQL and database experience required.
• Exposure to Linux environments and scripting helpful.
• Understanding of application integrations and data management.
• Experience supporting software releases, testing and deployments.
• Awareness of cybersecurity and business continuity principles.
• Experience in regulated or business-critical environments.

Responsibilities

• Provide 1st and 2nd line application support with issue resolution.
• Monitor application performance and availability to ensure reliable services.
• Support system upgrades, releases and implementations including testing.
• Own assigned applications and coordinate with internal teams and suppliers.
• Investigate recurring technical issues and implement preventative solutions.
• Maintain technical documentation and support processes.
• Contribute to IT projects and security initiatives.

Skills

ITIL knowledge

SQL

Linux scripting

Application integrations

Software releases

Cybersecurity awareness

Regulated environment

Job description

• Job Title: Application Support Analyst
• Salary: £43-48k + benefits
• Location: Belfast
• Contract: Permanent, full-time
• Work Pattern: Monday-Friday, standard operational hours, hybrid (3 days office, 2 from home)

The Role

This is an excellent opportunity to work within a business-critical technology environment, supporting applications and systems that underpin essential day-to-day operations. You'll play an important role in maintaining system availability, resolving technical issues and supporting ongoing technology improvements.

Working alongside internal IT teams, business stakeholders and external suppliers, you'll gain exposure to a varied application landscape, operational support and project delivery.

Benefits

• Enjoy a competitive salary, performance-related bonus, private medical cover, and pension matching.
• Benefit from flexible working arrangements, including hybrid options (3 days office / 2 days home).
• Enhanced holidays, maternity and paternity leave and wellbeing days.
• Access professional development opportunities and clear career progression pathways

Responsibilites

• Provide 1st and 2nd line application support, investigating and resolving technical issues while ensuring minimal disruption to business operations
• Monitor application performance and availability, identifying potential problems and helping maintain reliable services.
• Support system upgrades, releases and implementations, including testing and the transition of new solutions into live environments.
• Take ownership of assigned applications, working with internal teams and external suppliers to resolve issues and improve service delivery.
• Investigate recurring technical issues, identify underlying causes and implement preventative solutions.
• Maintain technical documentation, operational procedures and support processes.
• Contribute to wider IT projects, system improvements, security initiatives and business continuity activities.

Desirable

• Knowledge of ITIL service management principles.
• Experience working with SQL and databases.
• Exposure to Linux environments and scripting.
• Understanding of application integrations, interfaces and data management.
• Experience supporting software releases, testing and deployments.
• Awareness of cybersecurity, information security and business continuity principles.
• Experience working within a regulated or business-critical environment.

Why choose VANRATH?

Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers - ensuring a smooth process and the best possible role fit aligned to your skills and long-term goals.