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Application Support Analyst

Harrington Starr

Greater London

Hybrid

GBP 70,000 - 75,000

Full time

2 days ago

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Job summary

A leading Multi-Asset Investment Management firm is seeking a Front Office Application Support Analyst in London. The role involves supporting applications in the Securities Financing and Trading department, ensuring operational efficiency, and providing technical expertise. Ideal candidates will have experience in Asset Management and strong problem-solving skills. This hybrid position offers opportunities for career advancement.

Qualifications

Must have experience within the Asset Management industry.
Strong OMS/PMS experience required.

Responsibilities

Provide technical support and functional process on applications.
Undertake daily operational checks and resolve issues.
Gather functional requirements from users.

Skills

Problem Solving

Analytical Skills

Relationship Building

Education

Experience in Asset Management

Tools

OMS

PMS

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Job: Front Office Application Support Analyst

Location: London - Hybrid

A leading Multi-Asset Investment Management firm is searching for a Front Office Application Support Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications within the Securities Financing and Trading department along with the Core Equities business.

Responsibilities

Provide technical support and functional process on applications
Undertake daily operational checks, investigating and resolving any issues identified
Follow the procedures to send service requests and to escalate problems
Functional requirements gathering from front, middle and back office investment management system users
Maintain market awareness and provide new solutions to the business
Respond, evaluate and prioritise telephone, voice mail, e-mail and in-person requests for assistance from user experiencing issues
Study and provide tactical solutions when necessary
Ensure you provide training to clients when processes change, or new functionality becomes available
Provide expertise in technical analysis to enhance business process change

Technical / Personal Skills

Must have experience within the Asset Management industry
Strong OMS/PMS experience
Experience working with Equities and Fixed Income
Strong problem solving and analytical skills are necessary
Excellent understanding of regulatory requirements and their application
Great judgment and ability to identify problems and escalate them when necessary
Excellent ability to build business relationships

This is an excellent opportunity for you to enhance your skills and take your career to the next level. If this job sounds of interest to you, please get in touch with James at james.platt@harringtonstarr.com

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
Staffing and Recruiting

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