Application Support Analyst

JR United Kingdom; Gerrards Cross; On-site; GBP 35,000; Full time

Job summary

A reputable IT Solutions company in Gerrards Cross seeks an experienced Application Support Analyst to enhance their customer service in the healthcare sector. The role involves addressing technical issues, providing solutions, and ensuring client satisfaction in a dynamic environment with competitive salary and benefits.

Qualifications

• Minimum 2+ years of experience in a 1st/2nd Line Support/ Application Support.
• Strong experience in Application Support, Windows, Databases and Remote Access Tools.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical solutions in a fast-paced environment.
• Prioritize clients' needs with exceptional customer service.
• Take ownership of situations to deliver quick resolutions.

Skills

Application Support

Windows

Databases

Remote Access Tools

Communication Skills

Interpersonal Skills

Tools

Jira

Job description

Social network you want to login/join with:

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Client:

ISR Recruitment

Location:

gerrards cross, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

• Application Support Analyst
• Gerrards Cross, Buckinghamshire(Onsite)
• £35,000 per annum (plus excellent company benefits

The Opportunity:

Are you an experienced support engineer looking for an exciting opportunity in a fast-paced environment? We are looking for candidates to join a reputable IT Solutions company who support the healthcare (clinical trials) sector based at the Gerrards Cross site in the heart of Buckinghamshire.

We are looking for a driven individual who thrives on problem-solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients' needs. Your strong technical expertise and excellent communication skills will be essential in providing exceptional customer service.

Skills and Experience:

• Minimum 2+ years of experience in a 1st/2nd Line Support/ Application Support or similar role.
• Strong experience in Application Support, Windows, Databases and Remote Access Tools.
• Proficiency with service desk ticketing tools (Jira).
• Ability to work autonomously and take initiative.
• Excellent communication and interpersonal skills.

Please call Edward Laing here at ISR Recruitment on 07436 071 872 to learn more about our client based in Buckinghamshire and how they are leading the way in developing the next-generation of technical solutions through innovation and transformational technology??