Application Engineer III

Amazon; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading company in digital content is seeking a motivated Application Engineer to enhance specialized reading features using cutting-edge technologies. The role involves maintaining applications across multiple platforms, resolving technical issues, and collaborating with global teams to ensure excellence in content delivery.

Qualifications

• 2+ years of software development or technical support experience.
• Experience troubleshooting and debugging technical systems.
• Experience with Unix.

Responsibilities

• Work closely with Applied Scientists for infrastructure and data support.
• Investigate and resolve issues related to reading features.
• Execute system migrations and upgrades.

Skills

Java

Python

Scripting

Debugging

Job description

The Books Content Experience team seeks a highly motivated and curious Application Engineer to support features developed or enhanced through Gen AI tools and new age technologies. This role focuses on maintaining applications that deliver specialised reading features across multiple platforms, including iOS, Android, and eReader devices. Join us to be part of a dynamic team dedicated to ensuring operational excellence and specialised reading experiences for our customers.

Key Responsibilities include, but are not limited to:

1. Work closely with Applied Scientists to understand features and models, supporting them with infrastructure, data, configuration, and scripting requirements.
2. Investigate and resolve issues related to reading features, content delivery, and infrastructure components.
3. Conduct comprehensive monitoring of production systems to ensure application health and availability for customers.
4. Execute system migrations and upgrades to maintain current software dependencies.
5. Adapt to new age tools and technologies, including Generative AI, to enhance operational efficiency.
6. Analyze application code and implement fixes to address support-related issues.
7. Create and maintain automation tools and scripts for efficient operations and maintenance.
8. Perform debugging and provide technical solutions through code modifications, configuration changes, and performance optimization.
9. Collaborate with cross-functional teams in Seattle or Madrid to manage support issues and contribute to the knowledge base.
10. Provide regular status reports on applications and tasks.

Key job responsibilities

• Knowledge of Java and Python scripting languages.
• Ability to prioritize and follow through with attention to detail independently.
• Good verbal and written communication skills.

BASIC QUALIFICATIONS

• 2+ years of software development or technical support experience.
• Experience troubleshooting and debugging technical systems.
• Experience with Unix.
• Experience scripting in modern programming languages.

PREFERRED QUALIFICATIONS

• Knowledge of web services, distributed systems, and web application development.
• Experience using Gen AI tools or large language models.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses.