Application Engineer

OMEGA, Inc.; Royston; On-site; GBP 45,000 - 60,000; Full time

Job summary

HBK HottingerBrüel&Kjær seeks an educated engineer to deliver active technical support across the UK and Nordics, with occasional wider EMEA scope. The role combines pre-sales and post-sales activities, requiring strong communication and CRM proficiency.

You will work from the Royston, UK office or Virum, Denmark, with some travel after training and ramp-up. A background in electrical/mechanical measurements and signal analysis is preferred.

Qualifications

• University degree in Electrical Engineering, Mechanical Engineering, or a related discipline.
• Knowledge of Electrical Quantities and Electrical Power Testing.
• Understanding of electrical and mechanical measurements.
• Hands-on application knowledge in measurement environments.

Responsibilities

• Provide active customer support during pre-sales and post-sales activities, on-site and remotely.
• Provide technical assistance in quotation and tender preparation.
• Collaborate with EMEA Sales Support Team, R&D, Sales, and Product Management.
• Qualify and assess technical customer requests with Sales.
• Record, track, and follow up on technical requests using CRM.
• Coordinate across departments to deliver timely, accurate responses.
• Support exhibitions, trade shows, and customer events as required.

Skills

Electrical Power Testing

Signal analysis

Electrical and mechanical measurements

Customer-focused support

Excellent communication

Team collaboration

Project management

Fluent English

Education

University degree in Electrical Engineering or Mechanical Engineering

Tools

CRM system

MS Office

Job description

This role combines both pre-sales and post-sales activities in support of our customers and sales team. You will join a team of passionate professionals dedicated to delivering a high level of technical support, primarily assisting colleagues and customers across the UK and Nordics, while also supporting the wider European region when required. Hottinger Brüel & Kjær is committed to the continuous professional development of its employees. Candidates will be considered not only on the basis of their existing skills and experience, but also on their motivation, determination, and ability to learn, grow, and develop within the organization. An interest in product physics and mechanical and electrical measurement technologies (including Electrical Power Testing, Strain, Force, and Torque) is essential. Knowledge and understanding of the following areas would be highly desirable: Electrical and mechanical measurements, both theoretical and practical Signal analysis, both theoretical and practical Electrical Power Testing, Strain, Force, and Torque applications Test and measurement techniques An interest in training and educating customers on measurement technologies and the effective use of our applications The successful candidate will have a strong technical foundation suited to a customer facing application support role and will be based either in our Royston, UK office or our Virum, Denmark office. Other locations within the UK may be considered depending on experience. The role involves providing active technical support to both HottingerBrüel&Kjær personnel and customers, primarily across the UK and Nordics, with additional support across the wider EMEA region when required. Initially, support activities will be delivered mainly remotely; however, some travel will be expected following the training and ramp‑up period. The successful candidate will possess strong communication skills, a positive attitude, and a willingness to learn and effectively use our CRM (Customer Relationship Management) system.

Eligibility Requirement This role involves work on secure UK and EU defence sites. Therefore, candidates will need to meet the eligibility requirements typically associated with access to such sites, including holding UK or EU nationality and satisfying any applicable security and site access requirements. This position is responsible for ensuring that customers receive the highest possible level of service and support. Following the training and ramp‑up period, some travel will be required.

Main Responsibilities

• Provide active customer support during both pre-sales and post-sales activities, on-site and remotely
• Provide technical assistance in the preparation of quotations and tenders
• Work closely within the EMEA Sales Support Team and collaborate with colleagues in R&D, Sales, and Product Management
• Qualify and assess technical customer requests in partnership with the Sales Team
• Record, track, and follow up on technical requests using our CRM system
• Collaborate across multiple departments, including Sales, R&D, and Product Marketing, to provide timely and accurate customer responses
• Support exhibitions, trade shows, and customer events as required

Qualifications / Skills

• University degree in Electrical Engineering, Mechanical Engineering, or a related discipline
• Knowledge of the fundamentals of Electrical Quantities and Electrical Power Testing
• Additional knowledge of Sound, Strain, Force, Torque, and Vibration measurement technologies would be advantageous
• Understanding of the fundamentals of electrical and mechanical measurements
• Knowledge of Signal Analysis principles would be beneficial
• Hands‑on application knowledge within electrical and mechanical measurement environments is highly desirable
• Enjoy solving technical challenges and providing customer‑focused support while working collaboratively as part of a team
• Excellent communication and interpersonal skills
• Good IT skills, including MS Office and internet‑based applications
• Ability to adapt and perform effectively within a changing business environment
• Project management experience within Sound & Vibration applications would be an advantage
• Fluent English language skills; additional European language skills are a plus
• Strong analytical skills with a customer‑oriented approach to problem solving
• Highly organised, with the ability to manage multiple priorities in a fast-paced environment

We Offer

At HBK, we believe in freedom with responsibility. We offer a flexible and collaborative work environment that supports both professional growth and work‑life balance. You will have the opportunity to work with modern technologies, influence technical direction, and help shape the future of software engineering within a global technology leader.

About HBK

On January 1, 2019, Brüel & Kjær and HBM merged to form HBK (HottingerBrüel&Kjær). With over 3,500 employees worldwide, production facilities in Denmark, Germany, the UK, the USA, China, and Portugal, and a presence in 80 countries, HBK is a global leader in test and measurement solutions. Learn more at https://www.hbkworld.com.

One Company – HBK HottingerBrüel & Kjaer (HBK) is a global leader in the fields of sensors, data acquisition, analytics and collaboration for various R&D, production and in‑operation applications. Until the end of July 2020, the companies were known as Hottinger Baldwin Messtechnik GmbH (HBM) and Brüel & Kjær Sound & Vibration Measurement A/S respectively. HBK is part of Spectris Limited and employs around 3,500 people worldwide. Our product eco system covers all layers from sensors, electronics, to software and collaboration. Our customers range from end users of the entire tool chain focusing on analytics and results in virtual testing, physical testing and monitoring, to our OEM and system integrator partners and customers integrating our products into their own offering and solution. We have engineering and production facilities in Germany, Denmark, UK, Portugal, USA and China and are represented in over 80 countries worldwide. We are proud to be one of the top three suppliers worldwide in our market segments served, thanks to our high‑quality products and the commitment of our employees.