API Solutions Engineer - Customer Strategy

postman

Greater London

On-site

GBP 90,000 - 120,000

Full time

14 days+

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Job summary

Postman, the world-leading API platform, is seeking a customer-facing professional in London to lead technical discovery sessions, build executive relationships, and design proofs of concept that showcase Postman’s API lifecycle strengths.

You will collaborate with Sales, Product, and Customer Success to align plans and deliver outcomes across the EMEA region, with opportunities for global travel. Excellent English communication is essential in this role.

Qualifications

2+ years in customer-facing roles.
5+ years of experience in software engineering.
Expertise in REST and GraphQL APIs.
Experience with API lifecycle management tools (Postman, Swagger/OpenAPI, Kong, Apigee).
CI/CD and automation experience.
Cloud platforms (AWS, Azure, GCP).
Modern software development practices.
Excellent communication skills in English, with comfort in customer-facing presentations.
Ability to travel up to 25% across the EMEA region, with occasional global travel.

Responsibilities

Lead technical discovery sessions to uncover customer challenges, understand pain points, and determine where Postman can provide the most value.
Build and nurture relationships with technical leaders and decision-makers; provide guidance on best practices for leveraging Postman across the API lifecycle.
Collaborate with customers to design and deliver tailored proofs of concept, demos, workshops, and hands-on sessions highlighting Postman's strengths.
Work closely with Sales, Product, and Customer Success to ensure alignment across plans and drive outcomes that support customer goals.
Represent Postman at industry events, conferences, and webinars; create technical content (blogs, demos, tutorials) showcasing real-world use cases.