AP Query Assistant

Jet2.com Limited; Leeds; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Jet2.com Limited is seeking an AP Query Assistant to play a key role in their Accounts Payable Team. The position involves managing supplier accounts, resolving complex invoice issues, and offers a hybrid working environment with a range of benefits. Ideal candidates should have experience in customer service and problem-solving, particularly in high-volume invoice settings.

Benefits

Hybrid working (2 days in the office)

Generous Discretionary Profit Share Scheme

Annual pay reviews

Qualifications

• Experience in high volume query/invoice management.
• Background in claims management or the travel industry is preferred.

Responsibilities

• Liaise with hotel suppliers across Europe to reconcile accounts.
• Resolve invoice queries and ensure timely payments.

Skills

Customer Service

Attention to Detail

Problem Solving

Job description

Team: Finance Operations & Commercial Compliance

Salary: Excellent

Contract Type: Permanent

As our AP Query Assistant, you'll play a key role within the Accounts Payable Team, whose accurate and timely actions are essential to the needs of the business. You’ll work within a larger Accounts Payable Team managing a high-volume Accounts Payable ledger and be responsible for reconciling accounts, managing queries and dealing with payment enquiries from our hoteliers based overseas.

As our AP Query Assistant, you’ll have access to a wide range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• Generous Discretionary Profit Share Scheme
• Annual pay reviews

We’re on the lookout for talented individuals to join us following a period of strategic growth across the business and help shape the future of Jet2.com and Jet2holidays. If you’re ready to headline transformative initiatives, this is your calling!

What you’ll be doing:

• You’ll liaise with our hotel suppliers across Europe to ensure supplier accounts are reconciled, invoice queries are proactively identified and resolved and payments are made on time to our suppliers.
• You’ll be expected to manage complex invoice and contract queries requiring a high level of attention to detail and strong problem-solving skills.
• The ideal candidate will be able to work on their own initiative to identify opportunities to improve supplier account management processes.

What you’ll have:

• We’re looking for somebody with excellent levels of customer service, high attention to detail with an inquisitive mind and an eye for problem solving.
• This role would ideally suit someone from a high volume query/invoice background, a claims management environment or experience within the travel industry.

If you strive for excellence and a fulfilling career, then Jet2.com and Jet2holidays is the place for you. Join us and become part of an organisation that works as one team and focuses on creating memories!

#LI-Hybrid