AOHS Ward clerk

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working hours

Excellent pension scheme and annual/le

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust seeks an AOHS Ward Clerk to join the Oncology & Haematology team. You will be the reception point for AOHS, greet patients and record attendance, while handling administrative duties including letters, EDLs and data entry.

The role requires attention to detail, confidence in communication, and the ability to multi-task in a busy environment across multiple units and clinics. Training and NHS benefits apply.

Qualifications

• Strong written and verbal communication skills.
• Ability to greet patients and record attendance accurately.
• Confidence in communications and the ability to multitask.

Responsibilities

• Manning the AOHS Reception and greeting patients.
• Typing and processing AOS letters and EDLs.
• Scanning PICC line documents onto ARIA.
• Collecting and compiling AOHS data reports.
• Recording patient data in real time and retrospectively.
• Managing CNS Admin mailbox for PICC/PORT appointments.
• Fulfil the Ward Clerk role on AOHS, Hoveton Ward.
• Update Somerset Cancer Registry as required.

Skills

Communication skills

Attention to detail

Multitasking

People skills

Written communication

Tools

ARIA

Job description

Within the Oncology & Haematology department we provide our Acute Oncology & Haematology Service (AOHS) for patients requiring urgent medical intervention. The role will consist of manning the AOHS Reception, greeting patients and accurately recording their attendance on our Trust systems as well as more administrative tasks which can be found on the job description.

The role is based within a busy and fast paced environment that requires attention to detail, confidence in communications and the ability to multi-task.

As part of the wider Oncology and Haematology department, we provide out-patients services within the Colney Centre as well as Chemotherapy and Radiotherapy, within the Weybourne Day Unit, Cromer, Mobile Cancer Care Unit (MCCU), Waxham Unit and Winterton Unit.

Interview date:

to be confirmed

If you have strong communication skills both written and verbal as well as people skills that can create a welcoming environment for both colleagues and patients attending the service, this could be the role for you!

Responsibilities

Patient care is at the forefront of our tasks and responsibilities and from an administrative perspective, this is portrayed via some of the tasks listed below:

• Typing and processing AOS letters and Electronic Discharge Letter (EDL’s)
• Scanning PICC line documents onto ARIA (departmental system)
• Collecting and compiling AOHS data reports for local and national partners
• Accurate recording of patient data in real time and retrospectively
• Prompt and efficient management of the Cancer Nurse Specialist (CNS) Admin mailbox for PICC/PORT appointments with NCIR & Vascular Access
• Fulfil the role of Ward Clerk on AOHS
• Update the Somerset Cancer Registry as and when required.

The key responsibility of this position is to record the data for AOHS and CNS activity and be the ward clerk within AOHS, Hoveton Ward.

This is an extremely rewarding position that can increase your skill set and provide personal development within a fast paced and deeply appreciated service.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

For further details / informal visits contact: Name: Beth Knights Job title: Admin Lead Email address: [e-mail] Telephone number: 01603 286286

Ext. 1068