Antenatal Screening Failsafe Coordinator

Gloucestershire Hospitals NHS Foundation Trust; Gloucester; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

NHS Pension scheme

Flexible working opportunities

Discounts at local shops/restaurants

Job summary

Gloucestershire Hospitals NHS Foundation Trust in Gloucestershire is seeking an Antenatal Failsafe Officer to provide confidential administrative support to the Antenatal team, managing failsafe processes for four national screening programmes and immunisation in pregnancy.

You will input data accurately, monitor local databases, assist in audits and KPI reporting, coordinate referrals, and maintain effective communications with midwives and linked departments to support timely patient care.

Qualifications

• GCSE grade C or above in Maths and English.
• IT skills and NVQ level three in administration or equivalent health care experience; good written and verbal communication.
• Good interpersonal skills for dealing with people internal and external to the organisation.
• Ability to work flexibly within a team.
• Excellent telephone manner to minimise conflict and maintain reputation.
• Ability to read notes, extract data and document accurately on hospital systems.
• Screening/immunisation knowledge/experience; flexible and able to react to changes.
• Excellent attention to detail due to high accuracy data entry.
• Ability to use initiative and sound judgement when reviewing outcomes, and data quality.
• Ability to handle occasional distressing circumstances and process sensitive data accurately.

Responsibilities

• Assist and participate in the organisation of Antenatal Screening Programme, immunisation in pregnancy, and fetal medicine admin.
• Assist the team with day-to-day management of programmes, evaluation and QA of processes.
• Oversee and input sensitive information with speed and accuracy (examinations, results, appointments, audits).
• Ensure accurate data entry onto local and national databases.
• Undertake failsafe checks for antenatal screening and immunisation programmes.
• Daily monitoring of local databases to ensure completion and escalation as needed.
• Respond to and redirect communications to ensure timely response.
• Identify areas of concern and ensure remedial action.
• Organise own time and work flexibly to support service delivery and deadlines.
• Respond to abnormal results or missed opportunities and inform Midwives/Coordinators.
• Maintain and assist in development of local databases for all eligible women.
• Escalate missed opportunities as a priority.
• Assist in collation of data for local/national requirements (KPIs, annual reports, audits).
• Ensure patient demographics and miscarriage notifications are up to date across systems.
• Maintain effective communication links between Antenatal Team and linked departments.
• Support QA standards and keep Lead Midwives informed of data issues.
• Maintain daily audits as part of service specification.
• Apply knowledge in non-routine activities, progress chasing and problem solving.
• Use analysis and judgement for action plans in events/repeats if required.
• Handle telephone/face-to-face queries and provide clinical pathway explanations to parents.
• Assist in investigation of complaints or serious incidents in the Antenatal service.

Skills

Administrative efficiency

Communication skills

Telephone manner

Data accuracy

Questioning and problem solving

Teamwork

Organisational skills

Attention to detail

Education

GCSE Maths & English grade C+

NVQ3 in administration or equivalent healthcare experience

Tools

Hospital information systems

Local/national databases

Job description

Gloucestershire Hospitals NHS Foundation Trust in Gloucestershire is seeking an Antenatal Failsafe Officer to provide confidential administrative support to the Antenatal team, managing failsafe processes for four national screening programmes and immunisation in pregnancy.

You will input data accurately, monitor local databases, assist in audits and KPI reporting, coordinate referrals, and maintain effective communications with midwives and linked departments to support timely patient care.