Antenatal Clinic Administrator

VerseOne Group; Chelmsford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an Antenatal Clinic Administrator to support a busy antenatal service at Broomfield Hospital. You will manage bookings, referrals and patient records, liaising with midwives and obstetricians to ensure smooth operations and timely access to care.

The role requires excellent organisation, strong communication and IT skills, including experience with Lorenzo and electronic records.

Qualifications

• English GCSE, NVQ3 or equivalent level of relevant experience.
• Previous demonstrable experience dealing with the public in a service environment.
• Working knowledge of Lorenzo and Medical Records.
• UK Driving Licence.
• Proven history of IT literacy esp with Excel and database management.

Responsibilities

• Booking/reschedule appointments and requesting obstetric ultrasounds.
• Organising clinics within Antenatal clinic maternity service.
• Preparation and organising records.
• Adding outcomes to Lorenzo.
• Signposting next steps to women.

Skills

Organisational skills

Communication skills

IT literacy

Education

English GCSE / NVQ3 or equivalent

UK Driving Licence

Tools

Lorenzo

Job description

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Site Broomfield Town Chelmsford Salary £25,272 Per Annum (Pro Rata for Part Time) Salary period Yearly Closing 06/10/2026 23:59

Mid and South Essex NHS Foundation Trust is the onlyacute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

We have an exciting opportunity for an Antenatal Clinic Administrator to join the Antenatal Care team at Broomfield Hospital.

The successful candidate will play a key role in supporting the smooth running of a busy antenatal service, providing a professional and efficient administrative service for women, midwives, obstetricians, and the wider maternity team.

The post holder will be responsible for booking and managing appointments, answering telephone enquiries, processing referrals, maintaining accurate patient records, and supporting the day-to-day administrative functions of the antenatal clinic. They will also assist with ensuring women are appropriately booked into maternity services and that information is managed accurately and in a timely manner.

The ideal candidate will have excellent organisational and communication skills, be able to manage a varied workload in a busy environment, and be committed to providing a high-quality service that supports positive patient experiences and safe, effective maternity care.

This role is essential in ensuring the efficient operation of a high-volume antenatal clinic and supporting timely access to care for women using our maternity services.

Main duties of the job

You will have responsibility for all administration that is required during antenatal midwifery & obstetric clinics.

Provide administrative support to the Maternity Services to include all aspects of antenatal booking and all other administration associated within the antenatal clinic maternity service.

You be expected to have a flexible and 'can do' approach in ensuring the work of the department is carried out in the set timeframe and meet the required high standard.

Possess excellent communication skills, and are organised and assertive.

Have the ability to use your own initiative in the completion of delegated tasks, and to seek advice appropriately

Undertake any other duties commensurate with grade as agreed and delegated by your manager

You will be responsible for:

Booking/reschedule appointments and requesting obstetric ultrasounds,
organising clinics within Antenatal clinic
Preparation and organising records
Adding outcomes to Lorenzo
Signposting next steps to women.

Further details can be found on the attached job description and person specification.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Detailed job description and main responsibilities

Are you looking for an exciting Antenatal Clinic Administrator role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Person specification

Qualifications

• English GCSE, NVQ3 or equivalent level of relevant experience

Knowledge and Experience

• Previous demonstrable experience dealing with the public in a service environment
• Working knowledge of Lorenzo and Medical Records
• UK Driving Licence

Communication Skills

• Proven history of IT literacy esp with Excel and database management

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.