Analyst, OBR & Product Performance

Carnival Corporation & plc; England; Hybrid; GBP 40,000 - 64,000; Full time

Benefits offered by this job

Learning opportunities

Pension scheme

Health plan

Employee discounts

Job summary

Carnival UK is seeking an Analyst, OBR & Product Performance to deliver data-driven insights for the Guest Experience team. You will analyse revenue, costs and guest satisfaction, build dashboards, and support pricing initiatives and forecasting to drive commercial performance.

You will collaborate with Finance, Hotel Operations and stakeholders, develop KPIs, and translate complex data into actionable recommendations.

Qualifications

• Experience as a data analyst or similar analytical role with strong data interpretation.
• Experience developing reporting, dashboards and performance analysis.
• Advanced Excel and reporting systems knowledge; Power BI experience helpful.

Responsibilities

• Analysing revenue, cost, volume and guest satisfaction data to identify trends, risks and opportunities.
• Developing performance reporting, dashboards and scenario modelling to provide meaningful insight.
• Supporting product lifecycle management, pricing, forecasting and budgeting through accurate analysis.
• Establishing and monitoring KPIs for commercial initiatives and recommending actions.

Skills

Data analysis

Dashboards

Reporting

Stakeholder mgmt

Education

Bachelor's degree in a relevant field

Tools

Power BI

Excel

Job description

Job Description

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

In our continuous journey of growth and innovation at Carnival UK, we are seeking an Analyst, OBR & Product Performance to bring fresh insights and expertise to our Guest Experience department.

Role Overview

The role sits within the OBR & Product Development Performance team, supporting the commercial performance of Onboard Revenue across both P&O Cruises and Cunard. Working closely with the wider Onboard Revenue & Product Development team, Finance, Hotel Operations and other stakeholders, you will use commercial analysis to support data-driven decision-making, product enhancement and revenue growth.

This pivotal role will involve:

• Analysing revenue, cost, volume and guest satisfaction data to identify trends, risks and opportunities for improved commercial performance.
• Developing performance reporting, dashboards and scenario modelling to provide meaningful insight and evidence-based recommendations.
• Supporting product lifecycle management, pricing initiatives, business cases, forecasting and budgeting through accurate analysis.
• Establishing, monitoring and interpreting KPIs for commercial initiatives, highlighting performance against agreed measures and recommending actions.

This role is positioned at CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.

What You'll Bring

Your unique background and skills are what will make you stand out. We’re looking for:

• Experience working as a data analyst or within a similar analytical role, with strong analytical skills and the ability to interpret complex datasets.
• Experience developing reporting, dashboards and performance analysis, including financial and non-financial reporting solutions.
• Advanced Excel and reporting system knowledge, with experience of Power BI or similar reporting tools useful but not essential.
• Commercial awareness, with experience translating data into clear recommendations that support decision-making and improve performance.

About You: The Ideal Candidate

You are more than just your CV. You’re someone who brings:

• Strong attention to detail and the ability to translate complex information into clear, actionable insight.
• A collaborative approach, building effective relationships and working confidently with stakeholders across different business functions.
• Curiosity and a continuous improvement mindset, identifying opportunities to strengthen reporting, data quality and analytical capability.
• Clear communication skills, with the confidence to present findings, share recommendations and respectfully speak up.

Why Join Us?

Working with us means more than just a role in the guest experience sector. It’s about being part of a team that values well-being and personal growth.

Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Extensive learning and development opportunities
• Contributory Defined Contribution Pension scheme
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Employee-led networks
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• A friendly welcome with help settling in

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.