Analyst Level 6

Boots UK; Burton upon Trent; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Retirement savings plan

Discretionary bonus

Employee discounts

Parental leave pay

Flexible benefits

TELUS Health counselling

MyBoots benefits

Job summary

Boots UK is seeking a Warehouse Leader for Burton Service Centre Night Shift. You will manage a team of warehouse colleagues, delivering safe, accurate and timely work while building an engaged, high‑performing culture.

The role involves coaching staff, achieving KPI targets and coordinating workload across shifts to ensure exceptional service. The 4-on/4-off night pattern runs from 22:00 to 10:00, requiring strong leadership and communication skills to optimise operations in a fast-paced

Qualifications

• Experience leading teams in a warehouse, logistics or operational setting.
• Strong communication and people leadership skills.
• Ability to motivate others and maintain composure in a fast-paced environment.
• Good problem-solving and decision-making abilities.
• Experience working to KPIs and service targets.

Responsibilities

• Lead a warehouse team to deliver safe, accurate and timely output.
• Coach colleagues to maximise performance and develop potential.
• Manage workload and resource allocation across shifts.
• Support shift handovers and maintain clear communication.
• Ensure adherence to health, safety, security and SOPs.
• Drive productivity, quality and attendance to meet targets.

Skills

Team leadership

Communication

Problem solving

Safety focus

IT & reporting

KPI achievement

Job description

Reporting to the Department Manager, you will lead a team of warehouse colleagues within our Burton Service Centre Night Shift operation, ensuring you complete work safely, accurately, and on time.

Key Responsibilities

• You will deliver operational performance while creating a positive and engaged team culture.
• You will lead colleagues and coaching individuals to achieve their potential and ensuring excellent service for our customers.
• Develop a team of warehouse colleagues.
• Delivering productivity, quality, attendance and service targets.
• Coaching colleagues to maximise performance and capability.
• Monitoring team performance and taking action to improve results.
• Delivering team briefings and maintaining clear communication throughout the shift.
• Supporting workflow and resource allocation across operational areas.
• Maintaining shift handovers and operational updates.
• Ensuring compliance with Health & Safety, security and operational standards.
• Working collaboratively with support departments to resolve operational issues.
• Creating a positive, engaged and high‑performing team culture.

Shift Pattern: 4 on, 4 off Hours: 22:00 - 10:00 (12‑hour shifts)

Essential Experience

• Previous experience leading teams within a warehouse, logistics or operational environment.
• Strong communication and people leadership skills.
• Ability to motivate others.
• Good problem‑solving and decision‑making skills.
• Experience working to operational KPIs and service targets.
• Focus on safety, quality and customer service.
• Ability to remain calm and organised in a fast‑paced environment.
• Basic IT skills and confidence using operational systems and reporting tools.
• A proactive approach and willingness to take ownership of challenges.

Nice to Have

• Experience within an automated distribution environment.
• Previous experience in warehouse, outbound, despatch or e‑commerce operations.
• Experience managing agency colleagues.
• Knowledge of performance management and attendance processes.
• Experience supporting continuous improvement activities.
• Experience developing colleagues and supporting their progression into leadership roles.

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots and may not be accurate.

About Boots

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.