Amenities & Business Development Project Manager

Amenities & Business Development Project Manager | London

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose

The Amenities & Business Development Project Manager will work with the Global Head of Amenities & Business Development to assist in the expansion of Aesop's Wholesale business, with a specific focus on Amenity partnerships.

Project management will be at the core of this role, working cross-functionally to support Aesop's growth in terms of brand engagement, trial and recruitment, along with revenue generation with a particular focus on global strategic amenity partnerships.

Role responsibilities include, but are not limited to:

1. Support the Global Head of Amenities & BD to develop the strategy for amenity partnerships (hotels, restaurants, galleries etc.) which all Zones will use to drive growth in the channel, in line with Global ambitions.
2. Support with the onboarding and management of global amenity partners (i.e. hotel chains).
3. Help refine aligned partner selection criteria and approval processes.
4. Work cross-functionally with Finance, Product, Regulatory, and Marketing, supporting and driving key amenity projects.
5. Analyse data, track business performance, assist in reporting, identifying issues and opportunities.
6. Work as a central conduit for Global Wholesale data management - analysing sales data and working with Global Head to drive strategy.
7. Collate the requests of each Zone shared in team meetings and support the Head of Amenities & BD to bring all Zones closer together, in the spirit of closer collaboration, sharing knowledge, learnings and insights to drive sustainable growth.
8. Actively communicate the needs of the amenity & BD channels, internally, influencing to ensure those needs are met.
9. Support with the development of a corporate gifting global strategy (i.e. B2B Corporate partnerships outside hotels/restaurants).
10. Follow and drive monthly forecasting cycles for the channels, coordinate with the regional teams to deliver financial commitments and ensure smooth operational processes.
11. Identify and understand potential new revenue streams and customers, presenting opportunities internally and building the case for expanding distribution, where appropriate.

What we are looking for:

1. Project Management experience.
2. Account management skills and an ability to demonstrate success in driving growth through building relationships and influencing.
3. Experience of working in a matrix organization across multiple geographies - An international mindset and desire to work within a global team.
4. Knowledge of the hospitality industry with a deep understanding of trends, connected to on-trend communities and neighbourhoods.
5. Strong Microsoft skills: PowerPoint, Excel, Word.
6. Deep appreciation of the Aesop brand and culture.
7. An ability to deal with ambiguity in a growth organization with a unique culture.
8. Organised and clear.
9. Bold mindset, willing to test and learn.
10. Strong sales and presentation skills. Ability to negotiate and influence.
11. An ability to think strategically and fully understand the longer-term brand impact of decisions.
12. Stakeholder management skillset - Hands-on, practical problem solver and an ability to communicate ideas and escalate internally when required.
13. Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
14. Commitment to fostering an inclusive and psychologically safe work environment.