Ambulance Care Assistant 2 - Pembroke Dock

Welsh Ambulance Services; Pembroke Dock; On-site; GBP 21,000 - 24,000; Full time

Job summary

Welsh Ambulance Services NHS Trust is recruiting an Ambulance Care Assistant 2 for Pembroke Dock. This entry-level role offers a six-week training programme and opportunities to progress to EMT or Paramedic levels. The post emphasises patient care, strong communication, and teamwork, with Welsh language ability desirable.

Interviews will be held in Carmarthen, with a start date for the course in Swansea. The organisation highlights dedication to world-class patient care and staff development.

Qualifications

• Level 2 Diploma including Essential/Key/Core Skills at Level 2 in Mathematics/English and Science or equivalent GCSEs.
• Full UK Driving licence, with up to 3 penalty points and no convictions for DUI.
• Welsh language ability desirable; Welsh/English speakers welcome.

Responsibilities

• Assist with patient care with excellent communication and people skills.
• Work as part of a team in a dynamic, varied environment.
• Support development through training and CPD opportunities.

Skills

Team player

Empathy

Diplomacy

Education

GCSEs or Level 2 Diploma

Job description

It's been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care.

Due to internal moves and career progression opportunities within the Trust, we are now looking to recruit new Ambulance Care Assistant 2. As this is no ordinary role, we will be looking for extraordinary people to join one of our 6 week training programmes.

We are looking to fill vacancies in:

Pembroke Dock

(please note base stations are accurate at the time of advert but can be subject to change)

Interviews will be conducted on 13th October 2026 at Dyfed Powys Police Headquarters, Llangunnor Road, Carmarthen, Carmarthenshire, SA31 2PD

Course start date: 25 January 2027 - Swansea

Main duties of the job

The Role

Ambulance Care Assistant 2 are often seen as entry level opportunities, with many Staff progressing into Emergency Medical Technician or even Paramedic roles. You will already have a real passion for patient care, together with excellent communication and people skills. You will also be a committed team player and relish a job where no two days are the same. Please see the enclosed job description and person specification for further information.

In return, we are keen to support your development and career ambitions with access to high quality training, dedicated time to undertake CPD opportunities and an annual Personal Development Review to ensure that you too can be your best.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

Working for our organisation

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or view in Trac.

Please note that applicants must hold a full C1 driving license, with a maximum of 3 penalty points and no previous convictions for driving under the influence of drugs or alcohol in order to progress to the driving assessment. Candidates must have obtained the full C1 licence, at the point of submission of their application.

Person specification

Qualifications and Knowledge

• Level 2 Diploma including Essential/Key/Core Skills at Level 2 in Application of Number and Communication or 5 GCSEs at grade C or above including Mathematics/Numeracy, English/Welsh and combined Sciences or any single science.

Experience

• Experience of working with people
• Experience of working alone as well as in a team
• Experience within the health or social care setting

Other

• Full UK Driving licence, (with no more than three endorsement points) and no convictions for driving under the influence of alcohol or drugs
• C1 classification on driving licence

Skills and Attributes

• Team worker with a flexible approach
• Able to offer empathy, understanding and sympathy in difficult and emotive situations.
• Diplomatic with a caring, compassionate and supportive nature.

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