Ambulance Care Assistant 2 - Pembroke Dock

Welsh Ambulance Service NHS Trust; Pembroke Dock; On-site; GBP 27,000 - 28,000; Full time

Job summary

Welsh Ambulance Services NHS Trust in Pembroke Dock is hiring an Ambulance Care Assistant 2 (Band 3) on a full‑time contract. The role includes a six‑week training programme with clear opportunities to progress toward Emergency Medical Technician or Paramedic.

You must hold a UK driving licence with limited penalty points and meet the education requirements; Welsh language skills are welcome. Salary is £26,813–£27,890 per year.

Qualifications

• Full UK Driving licence with no more than three penalty points.
• C1 classification on driving licence.
• Level 2 Diploma including Essential/Key/Core Skills at Level 2 in Application of Number and Communication or 5 GCSEs at grade C or above including Mathematics/Numeracy, English/Welsh and combined Sciences or any single science.

Responsibilities

• Entry level role with opportunities to progress to EMT or Paramedic.
• Join six-week training programme.
• Excellent communication and teamwork required.

Skills

Team worker

Empathy

Communication skills

Education

Level 2 Diploma / GCSEs

Job description

Ambulance Care Assistant 2 - Pembroke Dock

Band 3

Main area Ambulance Care Assistant 2 Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 020-ACS071-0926

Site Pembroke Dock Ambulance Station Town Pembroke Dock Salary £26,813 - £27,890 per annum, pro rata Salary period Yearly Closing 24/09/2026 23:59

Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Job overview

Ambulance Care Assistant 2 (Band 3)

It’s been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care.

Due to internal moves and career progression opportunities within the Trust, we are now looking to recruit new Ambulance Care Assistant 2. As this is no ordinary role, we will be looking for extraordinary people to join one of our 6 week training programmes.

We are looking to fill vacancies in:

Pembroke Dock

(please note base stations are accurate at the time of advert but can be subject to change)

Interviews will be conducted on 13th October 2026 at Dyfed Powys Police Headquarters, Llangunnor Road, Carmarthen, Carmarthenshire, SA31 2PD

Course start date: 25 January 2027 - Swansea

Main duties of the job

The Role

Ambulance Care Assistant 2 are often seen as entry level opportunities, with many Staff progressing into Emergency Medical Technician or even Paramedic roles. You will already have a real passion for patient care, together with excellent communication and people skills. You will also be a committed team player and relish a job where no two days are the same. Please see the enclosed job description and person specification for further information.

In return, we are keen to support your development and career ambitions with access to high quality training, dedicated time to undertake CPD opportunities and an annual Personal Development Review to ensure that you too can be your best.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

Working for our organisation

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

Applicants must hold a full C1 driving license, with a maximum of 3 penalty points and no previous convictions for driving under the influence of drugs or alcohol in order to progress to the driving assessment. Candidates must have obtained the full C1 licence, at the point of submission of their application.

Person specification

Qualifications and Knowledge

• Level 2 Diploma including Essential/Key/Core Skills at Level 2 in Application of Number and Communication or 5 GCSEs at grade C or above including Mathematics/Numeracy, English/Welsh and combined Sciences or any single science.

Experience

• Experience of working with people
• Experience of working alone as well as in a team
• Experience within the health or social care setting

Other

• Full UK Driving licence, (with no more than three endorsement points) and no convictions for driving under the influence of alcohol or drugs
• C1 classification on driving licence

Skills and Attributes

• Team worker with a flexible approach
• Able to offer empathy, understanding and sympathy in difficult and emotive situations.
• Diplomatic with a caring, compassionate and supportive nature.

The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.