Ambulance Care Assistant 2 (Beacon House, Cwmbran)

Welsh Ambulance Services; Cwmbran; On-site; GBP 21,000 - 25,000; Full time

Job summary

Welsh Ambulance Services NHS Trust is recruiting Ambulance Care Assistant 2 in Cwmbran as part of our 6-week trainee programme. The role develops patient-care skills with training and CPD opportunities, and a clear path to EMT or Paramedic.

Applicants should have a full UK driving licence, up to 3 penalty points, and no DUI convictions. Welsh language skills are desirable; bilingual applicants are welcome.

Qualifications

• Level 2 Diploma including Essential/Key/Core Skills at Level 2 in Application of Number and Communication or 5 GCSEs at grade C or above including Mathematics/Numeracy, English/Welsh and combined Sciences or any single science.
• Experience of working with people; ability to work alone as well as in a team.
• Full UK Driving licence, with no more than three endorsement points and no convictions for driving under the influence of alcohol or drugs; C1 classification on driving licence.

Responsibilities

• Be part of a 6 week training programme to prepare for Ambulance Care Assistant 2 role.
• Provide compassionate patient care with strong communication and teamwork.
• Support development and CPD opportunities and progress to more senior clinical roles.

Skills

Team worker

Empathy

Diplomatic

Flexible

Education

GCSEs or Level 2 Diploma

Job description

Job overview

#RemarkablePeople

Ambulance Care Assistant 2 (Band 3)

It's been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care.

Due to internal moves and career progression opportunities within the Trust, we are now looking to recruit new Ambulance Care Assistant 2. As this is no ordinary role, we will be looking for extraordinary people to join one of our 6 week training programmes.

We are looking to fill vacancies in:

Beacon House, Cwmbran

Course start date: 25th January 2027 at Matrix House, Enterprise Park, Swansea, SA6 8RE

There will be an open day on 7th October 2026, 10am to 3pm. Beacon House, William Brown Court, Llantarnam, NP44 3AB. Please email [e-mail] if you would like to book a time slot or walk-ins accepted.

Main duties of the job

The Role

Ambulance Care Assistant 2 are often seen as entry level opportunities, with many Staff progressing into Emergency Medical Technician or even Paramedic roles. You will already have a real passion for patient care, together with excellent communication and people skills. You will also be a committed team player and relish a job where no two days are the same. Please see the enclosed job description and person specification for further information.

In return, we are keen to support your development and career ambitions with access to high quality training, dedicated time to undertake CPD opportunities and an annual Personal Development Review to ensure that you too can be your best.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Please note that applicants must hold a full C1 driving license, with a maximum of 3 penalty points and no previous convictions for driving under the influence of drugs or alcohol in order to progress to the driving assessment. Candidates must have obtained the full C1 licence, at the point of submission of their application.

Person specification

Qualifications and Knowledge

Essential criteria

• Level 2 Diploma including Essential/Key/Core Skills at Level 2 in Application of Number and Communication or 5 GCSEs at grade C or above including Mathematics/Numeracy, English/Welsh and combined Sciences or any single science.

Experience

Essential criteria

• Experience of working with people
• Experience of working alone as well as in a team

Desirable criteria

• Experience within the health or social care setting

Other

Essential criteria

• Full UK Driving licence, (with no more than three endorsement points) and no convictions for driving under the influence of alcohol or drugs
• C1 classification on driving licence

Skills and Attributes

Essential criteria

• Team worker with a flexible approach
• Able to offer empathy, understanding and sympathy in difficult and emotive situations.
• Diplomatic with a caring, compassionate and supportive nature.